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Thread ID: 124599 2012-05-06 04:52:00 Windows Phone 7 and Zune - Cannot load the drivers for this device WalOne (4202) Press F1
Post ID Timestamp Content User
1273840 2012-05-06 04:52:00 Error message I get is "This device is not working properly because Windows cannot load the drivers required for this device". I've tried every remedy suggested (uninstall, reinstall, help desk, read forums, M$ Fixit) but I still can't find a solution. Without the driver, it appears I won't be able to manage media files to/from my PC. and I'm not able to set up a wifi transfer without the initial USB cable connection.

Does anybody have any experience with WP7 and Zune?
WalOne (4202)
1273841 2012-05-06 04:57:00 I know Windows 7 automatically downloads Zune and Windows XP asks you to...

Tried removing the phone in Device Manager then plugging it back in?
pcuser42 (130)
1273842 2012-05-06 05:01:00 So this is what youve got and doent work ( www.microsoft.com) stratex5 (16685)
1273843 2012-05-06 05:17:00 pcuser42 and stratex5 - thanks guys. The phone came with Zune installed, and I downloaded it for my PC (running XP SP3). Both up to date. Referring to Q4 on your link above, stratex5, the phone icon will not connect me. As I said, I've tried everything I can think of... WalOne (4202)
1273844 2012-05-06 05:26:00 in device manager right click the usb root hub then go to the power management tab and uncheck allow to sleep. try it or have you already done it? stratex5 (16685)
1273845 2012-05-06 05:37:00 Try my last comment but i just realised it was driver related. Why dont you get a driver finding program? stratex5 (16685)
1273846 2012-05-06 05:38:00 does this relate? (" support.microsoft.com) stratex5 (16685)
1273847 2012-05-06 05:40:00 pcuser42 and stratex5 - thanks guys. The phone came with Zune installed, and I downloaded it for my PC (running XP SP3). Both up to date. Referring to Q4 on your link above, stratex5, the phone icon will not connect me. As I said, I've tried everything I can think of... WalOne (4202)
1273848 2012-05-06 05:40:00 Here are the error codes (" support.microsoft.com) stratex5 (16685)
1273849 2012-05-06 05:41:00 Sorry some more ( forums.techarena.in) stratex5 (16685)
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