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Thread ID: 9578 2001-06-05 06:55:00 Live Update Guest (0) Press F1
Post ID Timestamp Content User
13639 2001-06-05 06:55:00 I have been trying to do a Live Update for Norton SystemWorks 2001.04 and I keep getting the following error.

Live Update cannot read the list of new updates.

Live Update could not compress the list of updates. The update list somehow got corrupted. You need to run Live Update again to get a new update list.

Well I have run live update several times and it just does not work.

I have downloded the current live update version and no joy.

I am running Windows 98se.
Guest (0)
13640 2001-06-05 10:13:00 have same problem and going by symantecs web site it seems we are not alone.

hopefully they will have a fix for it soon.

do you run the latest zonealarm??
Guest (0)
13641 2001-06-05 10:22:00 I had the same problem and, found the firewall to be the culprit. Once the firewall was disabled, the LiveUpdate was successfull.
John Seager.
Guest (0)
13642 2001-06-05 11:31:00 I don't have a zone alarm that I am aware of. If I do you might tell me where I would find it.

What I have done is download the latest update directly from the Symantec website which has succesfully it appears updated my protection.

I am still interested if you can tell me about the zone alarm.

David
Guest (0)
13643 2001-06-05 12:27:00 yep fire wall was stopping it (i had to do it direct due to the servers firewall).thanks

zonealarm can be downloaded from www.zonelabs.com

if still having problems with update not working (without fire wall) i suggest you go to symantec support page as there are a couple of apps that interfere with the decompressing of the update list. http://www.symantec.com.au/
Guest (0)
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