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| Thread ID: 124827 | 2012-05-22 02:09:00 | haha Symantec Support | FAB (6923) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1276686 | 2012-05-22 02:09:00 | Ringing Symantec for support with Backup Exec. I rang them over a month ago and got the same message on ringing..."there is currently a fire in our support centre" - that is one big as fire, been burning over a month! |
FAB (6923) | ||
| 1276687 | 2012-05-22 02:10:00 | They offer support? Who knew... ;) | inphinity (7274) | ||
| 1276688 | 2012-05-22 02:34:00 | Maybe the call centre PC's all overheated and burst into flames under the load of running their own AV ... :) | fred_fish (15241) | ||
| 1276689 | 2012-05-22 22:36:00 | Maybe the call centre PC's all overheated and burst into flames under the load of running their own AV ... :) Classic. |
FAB (6923) | ||
| 1276690 | 2012-05-22 23:24:00 | Personally I've found support for Symantec enterprise products to be top notch. | Alex B (15479) | ||
| 1276691 | 2012-05-23 00:15:00 | Symantec BU Exec is a frustrating product when you have issues....Im still on 2010 SP3, but Live Update doesnt work, and NONE of the fixes work either....Just waiting on our new WAN\Domain rollout so I can rebuild the physical box to 2008 with 2012, however I dont hear many good things about that either.... As for support, have you ever heard of spiceworks?, its a free network, asset, monitoring tool that has discussion groups, one of which is Symantec, and by all accounts is well serviced! |
SolMiester (139) | ||
| 1276692 | 2012-05-23 05:09:00 | Symantec BU Exec is a frustrating product when you have issues....Im still on 2010 SP3, but Live Update doesnt work, and NONE of the fixes work either....Just waiting on our new WAN\Domain rollout so I can rebuild the physical box to 2008 with 2012, however I dont hear many good things about that either.... As for support, have you ever heard of spiceworks?, its a free network, asset, monitoring tool that has discussion groups, one of which is Symantec, and by all accounts is well serviced! Yes BE frustrating at times, but still pretty good. It's one of those love/hate relationships for me. When you do get to support they are very good. I use Spiceworks and have for some years, essential (free!) network app! Just wish they'd do more development in the help tickets area, that would be a bonus for me. |
FAB (6923) | ||
| 1276693 | 2012-05-23 23:03:00 | Symantec BU Exec is a frustrating product when you have issues.... Ah , like when trying to restore corrupt email database. Yep, but whats the alternative. Customers arnt happy when their are still bugs/poor design in their $1000+ backup software And unfortunately, many companies wont pay to renew the Symantec Support option after it runs out. |
1101 (13337) | ||
| 1276694 | 2012-05-24 07:00:00 | Maybe the call centre PC's all overheated and burst into flames under the load of running their own AV ... . Probably Compaq's... |
ChazTheGeek (16619) | ||
| 1276695 | 2012-05-25 00:57:00 | Ah , like when trying to restore corrupt email database. Yep, but whats the alternative. Customers arnt happy when their are still bugs/poor design in their $1000+ backup software And unfortunately, many companies wont pay to renew the Symantec Support option after it runs out. How about restoring the whole exchange database just for 1 mailbox, 1 message ..............LOL...Its no fun with a 50GB database |
SolMiester (139) | ||
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