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Thread ID: 122783 2012-01-12 20:09:00 LEDs SurferJoe46 (51) PC World Chat
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1253679 2012-01-12 20:09:00 My wife thought it would be nice to jump on the LED bandwagon, so we bought two of them .

That's $40 . 00USD/each .

Forty Dollars! EACH!

But: 'They will last twenty five to fifty years like it says on the package . That should be a big savings plus they use less electricity" she said .

OK - I got them home and screwed the first one into a fixture that I hoped wouldn't get knocked over and destroy the bulb .

Phillips is the brand, a pretty big player with lots of dogs in the fight I figured, so it should be pretty good . It was color-shifted to the red side of the spectrum . Not very nice I figured if people mistook our living room for a brothel waiting room .

The second one was going into the overhead fixture in the kitchen where I think that light is on more than off and that should REALLY mean lots of money in the bank account - especially after twenty five or more years of running .

It went on - then it went dark . Nada . Swell - but it has a warranty, so I'll take it back to the store tomorrow .

I called the store first and they told me it has to be sent to Phillips in Holland for any warranty consideration - at my expense .

Soooooooooooooo - I'm $40 in the hole and with postage and writing a letter to go with it which makes the postage 1st Class, it will cost me another $19 . 00 to get it there, and the whole experience for two light bulbs is now in the red for $99 . 00 plus whatever other hoops I have to jump through .

I just came back from the living room where the lone 75 Watt Equivalency LED is still running, and I had to turn on an old fashioned 60 Watt incandescent bulb to create enough light to read my newspaper .

All-in-all, a very bad experience . I wonder if I can deduct the expenses from my income taxes? Wait - I don't even pay taxes anyway - so that's out the door too .


This will be my last foray into LED land . :yuck:

I know what LED stands for though: 'Less Engineering, Definitely' - well that and/or "Lying, Evil Deception' .
SurferJoe46 (51)
1253680 2012-01-12 20:40:00 That's not good customer service from the store you bought it from. Do they think you would now come back to them and buy more of them as a result of that service/attitude?

NZ consumer laws make the retailer responsible for the goods (the retailer has the relationship with the supplier/manufacturer, not the end-user customer. Why should a end-user customer create a relationship with a manufacturer - that's just dumb!). If there is a problem with the goods, the retailer is the one who approaches the supplier, since the retailer is the supplier's customer...
johcar (6283)
1253681 2012-01-12 20:44:00 Wal-Mart. They eschew responsibility. SurferJoe46 (51)
1253682 2012-01-12 21:16:00 Hmm, a couple of weeks ago I put up about 1800 LEDs. The happy user is delighted with the result, and more importantly, so is his missus. If you want lights to see by, forget "warm white" and their ilk, "cool white" or anything over 6800K colour temperature enables you to see things pretty well. Warm white is for people who like to look at the light, and is popular for enhancing some persons who think that candlelight is romantic. Even if written in one of the romance languages, books and newspapers are not "best read by" candlelight, not for the last hundred odd years. Just look at your car, the reddish lights are 'round the back out of the way, because they are for looking at. At the front you have the whitest lights you can get because they are for looking with.
Those LEDs I installed btw are considerably better $$ than the price you paid.
R2x1 (4628)
1253683 2012-01-12 22:08:00 Where did you buy them from, R2x1? johcar (6283)
1253684 2012-01-12 23:53:00 @SurferJoe

It's probably that shitty low-voltage 3rd world power that you are pumping into them ;)
fred_fish (15241)
1253685 2012-01-13 00:01:00 Yes try pushing in a decent 220-240V and see how much brighter they become gary67 (56)
1253686 2012-01-13 00:14:00 @SurferJoe you should have a look at this, it's what we have here in NZ, completely covers the ass of the consumer against the kind of runaround you're dealing with now:
www.consumer.org.nz
There's 4 "tabs" on the left-hand side to have a read down.

I'm keen to get some LED Lights myself, a family friend just got some and he says they're absolutely awesome!
Chilling_Silence (9)
1253687 2012-01-13 00:22:00 That's in Upsidedown Land - here, Wal-Mart makes the rules. SurferJoe46 (51)
1253688 2012-01-13 00:23:00 Looks to me more like we are the right way up :) fred_fish (15241)
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