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Thread ID: 10897	2001-08-20 06:39:00	InoculateT out of date warning	Guest (0)	Press F1

Post ID	Timestamp	Content	User
17267	2001-08-20 06:39:00	When i start up I get a panel in the screen titled InoculateT out of date warning which has an autudownload and cancel button I activate the autodownlaod and get connected to the web I then get a panel titled Autodownload and message ' your virus data files are upto date ' But the notice doesn't go away it appears every time I start up which is a severe pain How do i get rid of it ?	Guest (0)
17268	2001-08-20 06:53:00	Hi. Try manually updating the signatures. Go to: antivirus.cai.com and download the update, install, and this should help.	Guest (0)
17269	2001-08-20 10:56:00	By default it will warn you after a month, which is a problem as the updates are updated every month. So it can give you the warning just before they release the update. Or it may be set to two weeks which sounds more likley. Start InoculateIT, goto options, program, reporting tab, click 'Configure out of date warning' and set it to somthing higher than a month.	Guest (0)
17270	2001-08-22 02:05:00	Hi Graham,This is the response i got from inoculate after getting the same problem you describe.We were using version 5.1. ****PLEASE NOTE: Further queries on this issue may be answered by a different technician.**** ****It is therefore very important that you include the full history of this issue when replying so that we can provide an informed answer to your query quickly.**** Thank you for your query If you are using IPE 5.1 or earlier see point 1. if you are using 5.2 but your are getting the out of date warning see point 2. if you don't know what version you have see point 3. 1) IPE 5.1 or earlier is no longer available and updates for it have been discontinued since January 2001. The latest update only support IPE 5.2 which is was available from February 2001. As on Thursday June 7 2001 Computer Associates (CA) ended the InoculateIT Personal Edition eTrust Mail Watcher and eTrust Content Inspection Personal Edition promotional programs. These promotional programs have been replaced with eTrust EZ Armor - the first solution set available from www.my-eTrust.com. www.my-eTrust.com is a new web-born store front designed specifically to make it easy to get the software and support needed to protect small business and home-based personal computers. The offer to existing InoculateIT Personal Edition is to purchase E-Trust EZ Antivirus for US$5.95. If you wish to purchase visit the www.my-etrust.com website then go to purchase center and click the links for E-Trust EZ Antivirus. Although the InoculateIT Personal Edition program has ended CA will continue to provide antivirus signature updates to registered users for as long as InoculateIT Personal Edition is installed on their current personal computer. We invite you to visit us at www.my-etrust.com and to learn more about eTrust EZ Antivirus eTrust EZ Armor and other offerings from my-eTrust.com. To take advantage of our special offer all you need to do is enter the special Promotional Code IPE0000001. 2) If you are using IPE 5.2 make sure that the system date is correct (double click on the time clock). then open IPE (icon next to the time) and click Tools Autodownload to get the latest update. 3) If you don't know what version of IPE you are using you will need to double click on the IPE (icon next to the time) then go to Help About. To turn the Out-of-date Warning off without updating you will need to do the following: Open IPE then go to Option Programs Reporting and click on Configure Out-of-date Warning then unselect Display Out-of-date Warning and press ok. HOW TO PURCHASE EZ PRODUCTS. 1) Got to our website purchase center at www2.my-etrust.com 2) select the first option from the menu and click continue. 3) Read the information on the next page and click continue. 4) Find the product that you would like to install on your system: If you like to install the equivalent to IPE then click on the Buy it or Try it under the eTrust EZ Antivirus section. 5) An email will be sent to you with your customer number and the link to download the product that you have selected to buy or try. 6) To initiate download click on the link provided on the e-mail. First screen will ask if you wish to run the program or save to disk. Select 'Save this program to disk'. Save As dialog will appear. In Save In box choose 'Desktop' and then finally click on 'Save' button. File sizes are: For the EZ AV 3.9Mb For the EZ Firewall 2.2Mb For the EZ Deskshield 1.9Mb For the EZ Armor 8.6Mb So it could take some time to download depending on connection that you have. After completion of the download when trying to run the file if you received an error stating that file is corrupted you will have to download the file again until successful. Cause of this is usually a connection speed and we would advise you to try at the time when there is not so many users accessing the Internet. If you do not wish to begin installation at this time you can initiate the installation later by double-clicking on the file that you just downloaded to your Desktop. During product setup/installation you'll be asked to enter a License Key/Serial No. This information you should have received earlier after registration of the product. Note: For problems such as speed interruptions non-complete file downloads acquiring knowledge on Internet usage and other problems accessing the net you should contact your Internet Service Provider. Alex Lopez Computer Associates Systems engineer Software specialist E-Mail PersonalEditionSupport@ca.com **** IMPORTANT INFORMATION **** It is very important to update your antivirus product often to detect new viruses written every day. The Virus Update is updated almost every day and is available from antivirus.cai.com	Guest (0)
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