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| Thread ID: 10953 | 2001-08-23 00:55:00 | Win98 Problems | Guest (0) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 17443 | 2001-08-23 00:55:00 | About six months ago, my parent's computer was infected by a W32.Badtrans.13312@mm virus, and has laid dormant until recently, when NAV was used to rid the system of it. NAV has quarantined three files: hskdll.dll , inetd.exe , and kern32.exe. Since approximately the time the virus was discovered, the computer has had problems such as extremely long boot times, booting in Safe Mode for no apparent reason, Windows 98 believing the registry is corrupted, fixing it, then runs fine for about 5 boots, then believes is ccorrupted again, incorrect or no fonts displayed in Win98, program settings not saved, etc etc etc. I have reinstalled Win98 over top of itself, in the hope that the three infected files will be replaced, but the same errors occur. I then tried to install Win2K (on a separate partition) only to be told by setup that the current version of windows cannot be determined, and so installation cannot proceed. I have also noticed that in the ControlPanel->System window that the 'Registered to:' field is blank. And so, my question is this: are the problems we are experiencing due to those three above files being corrupted, or is it possible we have a hardware problem unrelated to the virus? Thanks for any help!!! |
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| 17444 | 2001-08-23 08:40:00 | There is a bit more work to do to remove the virus. Instructions for removal of this one are here: www.symantec.com |
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| 17445 | 2001-08-24 04:13:00 | I've checked it out, but Symantec's instructions have already been followed. I think there may be a hardware problem instead, as occasionally the computer will not recognise the hard disk on boot up (although registered by the bios), or sometimes we will start the computer and leave it, only to come back 5 mins later and it is off. Thanks anyway. |
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