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| Thread ID: 124907 | 2012-05-27 00:54:00 | emails sending but not receiving | Arnie (6624) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1277585 | 2012-05-27 00:54:00 | contact with xtra as pop3.xtra.co.nz emails send OK as smtp.xtra.co.nz. but does not receive, Manilla have been hopeless other than saying user and password OK. Vista on a compac laptop. Aparently he can get it to work on friends desktop. Any suggestions??? Using ms Outlook |
Arnie (6624) | ||
| 1277586 | 2012-05-27 01:03:00 | Yahoo / Xtra have had quite a few issues with email over the last couple of weeks (though if that is the case today is pure conjecture / guessing on my behalf). I seem to remember you have to use some sort of non standard port? Did the helpdesk take you through that? |
adslgeek (14687) | ||
| 1277587 | 2012-05-27 01:52:00 | Hey this was the port settings Incoming Mail Server: pop3.xtra.co.nz Uses SSL Port: 995 Username: Your email address without @xtra.co.nz (e.g. joe.bloggs@xtra.co.nz becomes joe.bloggs) Outgoing mail server: send.xtra.co.nz Uses SSL Port: 465 Outgoing server requires authenticatio |
adslgeek (14687) | ||
| 1277588 | 2012-05-27 02:03:00 | Pretty sure those were the settings but will check the port setting when I go around there in the next day or so, in the mean time I showed him how to read his emails via the xtra web site. so that's fine.:clap:clap | Arnie (6624) | ||
| 1277589 | 2012-05-30 23:37:00 | Yeah I had a customer I was supporting who their whole company was down for Email cause of the blacklisting of Yahoo sending servers, and webmail came to the fix for them as well. I still am completely confused as to the why of the use of nonstandard ports though - that must be costing Telecom like another 10-20% more helpdesk load, (absolute top of head guess) cause people just set it up themselves, and it would fail. |
adslgeek (14687) | ||
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