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Thread ID: 125055 2012-06-04 00:14:00 Flash Player PeterQ (16315) Press F1
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1279575 2012-06-04 00:14:00 I have been handed a friends laptop which up till a couple of days ago was working fine, however she started it up to find that macafee internet security was turned off and she could not log in to Skype, i suspected an infection but after running several avs no go, i now suspect Adobe flash player was not up to date but downloaded the latest with still no luck, the other indication was that the Telecom ads on the xtra homepage would not appear and Adobe Flash player is not in the add ins toolbox on IE9 like it is on mine . The flash player is showing up on the installed programs but does not work, now i am stumped, ive gone through the support at Adobe but its beyond me now
Windows7 64bit
PeterQ (16315)
1279576 2012-06-04 00:17:00 Wouldnt be surprised if Mcafee is the cause. Uninstall it then use the removal tool. Then use something better Speedy Gonzales (78)
1279577 2012-06-04 00:24:00 Will Mcafee is not functioning at the moment and the firewall is off, all that mcafee shows is a blank control panel on the desk top and i cant switch it on, i even tried to download the mcafee virtual technician and that had the same results PeterQ (16315)
1279578 2012-06-04 00:28:00 Use its removal tool (download.mcafee.com). Once you remove it, if you want get whoever to install Teamviewer on it. If windows firewall wont turn on again. And I can have a look at it Speedy Gonzales (78)
1279579 2012-06-04 00:31:00 I'll try that , ihave turned the firewall back on, only turned it off because i thought it was interfering with the flash downlod PeterQ (16315)
1279580 2012-06-04 00:33:00 Windows firewall shouldnt interfere with flash, if its on Speedy Gonzales (78)
1279581 2012-06-04 00:47:00 Still the same problem after uninstalling it PeterQ (16315)
1279582 2012-06-04 00:52:00 Put teamviewer on it. (www.teamviewer.com) Install then run it. Then send the ID and password it gives you to me in a PM. If it doesnt work, do it in safe mode / networking. If this PC is online Speedy Gonzales (78)
1279583 2012-06-04 01:01:00 Have sent pm PeterQ (16315)
1279584 2012-06-04 04:05:00 For Speedy
have installed MSE on it , its ok i hear, thanks again
PeterQ (16315)
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