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Thread ID: 11843 2001-10-07 21:08:00 Internet connection problems Guest (0) Press F1
Post ID Timestamp Content User
20465 2001-10-07 21:08:00 I've recently lost the ability to surf the web (post install/uninstall of either ZoneAlarm or DUN update 1.4).
I am able to connect but I only receive or send around 400 bytes and eventually IE says I have a DNS problem or cannot find server. Outlook express is also unable to access any of my e-mail accounts (pop and html).
In an effort to remedy this I've re-installed and uninstalled ZoneAlarm using window's add/remove programs and the program's own uninstall facility. I've removed all reference to ZoneAlarm from the registry IAW their home page tech support. I've uninstalled and re-installed DUN IAW an article on the MS knowledge base, and finally I re-installed Windows 98.
Anyone got anymore suggestions?
Thanks
Guest (0)
20466 2001-10-07 21:43:00 Hi,it sounds like you might have a TCP/IP problem.Try going to your network settings and uninstall then re-install your tcp/ip for your modem
Hope this helps
Peter
Guest (0)
20467 2001-10-08 00:09:00 just to make sure zonealarm is not the culprit, search for vsdata95.vxd (it should be in windows/system) and delete it. Guest (0)
20468 2001-10-09 02:48:00 Thanks tweak'e, that particular file is no longer (and wasn't when I posted my initial posting) on my computer. Any more suggestions? Guest (0)
20469 2001-10-09 02:51:00 Thanks Peter, I tried your suggestion (again I think, but just to be sure) and still no luck. Any more suggestions? Guest (0)
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