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Thread ID: 12393	2001-10-26 19:07:00	Outlook express	Guest (0)	Press F1

Post ID	Timestamp	Content	User
22705	2001-10-26 19:07:00	My daughter is running outlook express 5.5 with an external 33.6 modem. All works well unless she clicks the send/receive button to manually check for an incoming email. Everytime she does this her internet connection disconnects and I am stumped as to why....All her settings have been checked and doubly checked but I must be missing something.,...just what it is eludes me....help please ?????	Guest (0)
22706	2001-10-26 19:29:00	Just check that OE5.5 is dialing your default connection (the same connection as IE) it maybe trying to dial another connection. In OE5.5 goto tools/options/ connections/make sure ask before switching dialup connections is on. Then goto 'change' in the same pane, and make sure the right connection is set as 'default', there should only normally be the one connection here anyway. Continue on while you are here and click settings, make sure 'Automatically detect settings' is not on.	Guest (0)
22707	2001-10-26 20:11:00	Also try this.. In outlook express click on Tools > Options > Connection. Here there will be a a tick box called 'Hang up after sending and recieving'. Just make sure this box is not ticked, is so remove. Thanks Jess	Guest (0)
22708	2001-10-26 20:17:00	Thanks KO...I will look into that when I go visit her later today...and thanks also to you Jess..I have already done that though.....it is perfectly fine and she stays connected if she leaves outlook express to bring in new emails. The problem only occurs when she does it manually...like I said..probably something very minor......	Guest (0)
22709	2001-10-26 22:55:00	Hello Pam, yes had this happen to me, whats happening is that when already connected to the net, and clicking send/receive, express thinks it needs to connect to the net, and gets horribly confused because it already is, and ends up disconnecting you. try this: open express, go to tools options, in the general tab remove the tick from 'send and recieve at startup' below this in the panel,'if my computer is not connected at this time' the words in there should be 'do not connect at this time.' if its not change it by clicking the little arrow to the right of the panel. click apply, then click send tab. remove the tick from 'send messages immediately' click apply and ok. pretty sure this will fix the hassle good luck Bob	Guest (0)
22710	2001-10-28 20:49:00	Well...the weekend has been and gone and I have been down to my daughters and tried all the suggestions but no go.....her connection still fails everytime she clicks that send/receive button....oh well I guess she will just have to learn to leave it alone...lol..thanks anyway..must be a modem problem I think but it worked fine on her old pc...lol	Guest (0)
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