Forum Home
Press F1
Thread ID: 12561	2001-11-01 07:04:00	Registry problem?	Guest (0)	Press F1

Post ID	Timestamp	Content	User
23324	2001-11-01 07:04:00	I have recently tried to install some antivirus software, however it says it detected another antivirus program which needs to be removed first. I have tried to uninstall a trial version of PC-Cillan however after running the un-install it comes back saying it cannot proceed as the (something).ISU file cannot be located. I have manually deleted the files however I still have the same problem, I'm guessing it's a problem with the registry. How can I access the registry to remove the offending entries and what program do I use? regedit.exe - makes no sense, are there any good shareware programs out there, and is this a registry problem?	Guest (0)
23325	2001-11-01 08:09:00	Yes Rededit.exe IS how you access and edit your registry, however if it makes no sense, chances are you dont really want to be playing around in there, you can screw things up pretty badly if you start changing the wrong things.	Guest (0)
23326	2001-11-01 08:21:00	What Iain said on regedit. Best not to go there, can get pretty messy. But also, you could reinstall the first virus program, then try using the removal program again. Either way, make sure the old AV program isn't autoloading (check the startup folder, or maybe any control panel applet for the program). Good luck, Robo.	Guest (0)
23327	2001-11-01 08:58:00	...Iain & Rob have offered good advice. Working inside the Windows Registry requires good knowledge, a clear, cool mind and steady hands. I suspect you are correct in that some Registry Key has been left behind from a previous programme which is causing your problem with a new install. Fortunately for us regular users, there are some very useful-third party applications which can do simple tasks such as you have in mind and which I will come to shortly. First off, may I suhggest you try resolving your problem by 'reinstalling' the trial version of PC-Cillan and then attempt a *clean* uninstall using the programmes uninstaller. Hopefully that will work although some (many!) programmes leave keys in the Registry which, in the case of Anti Virus programmes/checkers, will often prevent the installation of another product. If this does not solve your problem, then your own suggestion of using another Programme to edit the Registry is a sound one. There are several good freeware programmes available: Tony Art's 'Easy Cleaner' being one and available at www.saunalahti.fi Another [and my preferred choice, although i use both] is Jouni Vuorio's 'RegCleaner' which is available at http://www.jv16.org/ Both programmes come with good, easy to follow Help files which will detail how to remove your offending Registry Key/s. Best wishes. Cheers !!! e_	Guest (0)
1