Forum Home
Press F1
Thread ID: 125509	2012-07-03 09:19:00	HiJack log Weird system problem	jupiter1 (2578)	Press F1

Post ID	Timestamp	Content	User
1285606	2012-07-03 09:19:00	Win xp sp3 2 Gb ram pentium P4-2.53 After booting program launches takes a long time and screen freezes sometimes, this usually associated with web browsing. Mem test ok. tried 2 different video cards. firefox mozilla and chrome browsers. Can someone check out the hijack log following and advise any changes please. I'm sure that there is a lot of baggage in there. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:08:42 p.m., on 3/07/2012 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\AVAST Software\Avast\AvastSvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\vsnpstd3.exe C:\Program Files\AVAST Software\Avast\avastUI.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Google\Update\GoogleUpdate.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Megatec\UPSilon 2000\RupsMon.exe C:\WINDOWS\System32\svchost.exe C:\Tools\HiJackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R3 - URLSearchHook: Ad-Aware Security Toolbar - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files\adawaretb\adawareDx.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: Ad-Aware Security Toolbar - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files\adawaretb\adawareDx.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: Ad-Aware Security Toolbar - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files\adawaretb\adawareDx.dll O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-18\..\RunOnce: [adaware] reg.exe delete "HKCU\Software\AppDataLow\Software\adaware" /f (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [adaware_XP] reg.exe delete "HKCU\Software\adaware" /f (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [adaware] reg.exe delete "HKCU\Software\AppDataLow\Software\adaware" /f (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - fpdownload2.macromedia.com O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Lavasoft Ad-Aware Service - Lavasoft Limited - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Rupsmon - Mega System Technologies, Inc. - C:\Program Files\Megatec\UPSilon 2000\RupsMon.exe O23 - Service: USBMate - Mega Corp. - C:\Program Files\Megatec\UPSilon 2000\USBMate.exe O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/Phil/LOCALS~1/Temp/msohtml1/01/clip_image002.jpg -- End of file - 6921 bytes	jupiter1 (2578)
1285607	2012-07-03 09:25:00	Whats this? O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/Phil/LOCALS~1/Temp/msohtml1/01/clip_image002.jpg I would uninstall adaware and use malwarebytes instead I wouldnt be surprised, if the slowness is because this uses a SIS chipset (I think thats what sisusbrg.exe is for). I had a mobo a few yrs ago, that was SIS-based. It lagged big time. With nearly everything I ran on it. In the end I biffed the mobo and replaced it with an Intel based mobo	Speedy Gonzales (78)
1285608	2012-07-03 09:32:00	I'll add to Speedy's comment about adaware, you could also replace avast with mse. EDIT. R3 - URLSearchHook: Ad-Aware Security Toolbar - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files\adawaretb\adawareDx.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: Ad-Aware Security Toolbar - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files\adawaretb\adawareDx.dll O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll O3 - Toolbar: Ad-Aware Security Toolbar - {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files\adawaretb\adawareDx.dll O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll These will all be slowing down you web browser. Even if you keep both Adaware and Avast, I'd get rid of these.	Nick G (16709)
1285609	2012-07-03 09:42:00	Whats this? O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/Phil/LOCALS~1/Temp/msohtml1/01/clip_image002.jpg This location is empty. I would uninstall adaware and use malwarebytes instead I wouldnt be surprised, if the slowness is because this uses a SIS chipset (I think thats what sisusbrg.exe is for). I had a mobo a few yrs ago, that was SIS-based. It lagged big time. With nearly everything I ran on it. In the end I biffed the mobo and replaced it with an Intel based mobo The 024 location is empty ie no clip image there. This slowness has only recently started. Once a progy has been launched, used and then closed it launches quick from then on un till re boot again.	jupiter1 (2578)
1285610	2012-07-03 10:37:00	That's all done	jupiter1 (2578)
1285611	2012-07-03 11:29:00	Could be that the Hard Drive's DMA settings have gone to PIO mode, that will always cause slow system performance. Check this out: winhlp.com	Agent_24 (57)
1285612	2012-07-03 12:53:00	Thanks Agent. definitely in ultra DMA mode 6	jupiter1 (2578)
1285613	2012-07-06 04:33:00	All above suggestions have been done. There is a slight improvement in program launch speed but not a lot. When I click start it takes several seconds ( about 6) to display the items in the upper panel the first time after booting. control panel also takes quite a while to "populate" the icons first time after booting. "Programs" also takes a couple of seconds to display the list thereof.	jupiter1 (2578)
1285614	2012-07-06 04:37:00	Whats the brand / model of the mobo? It looks like AvastSvc.exe can cause freezing (this belongs to Avast)	Speedy Gonzales (78)
1285615	2012-07-06 04:43:00	How old is the installation of Windows? Has it always performed this bad? It may have just slowed down over time and would benefit with a reinstall to speed things up. Or the HDD may be on its way out, bad sectors or such.	Agent_24 (57)
1 2 3 4