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Thread ID: 14061 2001-12-28 03:42:00 Windows 98 shut-down problem Guest (0) Press F1
Post ID Timestamp Content User
28850 2001-12-28 03:42:00 Hi,

Just wondering whether anyone can help me. I am running Windows 98 and after I shutdown the computer it automatically restarts - without fail. Aside from pulling the plug outof the wall, I am clueless.

Many thanks

John O'S.
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28851 2001-12-28 03:50:00 try Installing Windows ME But Keep Your Win 98 Os on your Hard driveso you can go back to it if If Installing Me Or Xp doesnt Work Guest (0)
28852 2001-12-28 03:54:00 I had this problem a while ago. I'm guessing that you haven't formatted your computer in a while. There is no time like the present! ;-) Guest (0)
28853 2001-12-28 04:14:00 Before you do major things, just make sure that all 'Wakeup on' options in your BIOS are turned off. Guest (0)
28854 2001-12-28 04:37:00 The obvious one (that I always forget to check myself) - when you click Start, Shutdown - it's not set to Restart instead of Shutdown by any chance? Guest (0)
28855 2001-12-28 05:57:00 My favourite response...... Have you checked for windows updates, its free and finds the patches that you need for your specific OS (shutdown has always had a patch or 2).

In ie 4.5+ tools windows update or

www.windowsupdate.microsoft.com
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28856 2001-12-28 09:11:00 its a common problem I come across at work.the best solution is to download the fix microsoft posted on its website to fix the shutdown problem.I found it worked in some cases but not all if you are still having problems with the shutdown you may need to disable power management or if you have a network card installed with BNC you need a terminator so that windows can shutdown last but not least you could try reset the configuration changes in the bios. Guest (0)
28857 2001-12-28 09:13:00 Although I do not know the answer to your problem, I suggest you try searching the Microsoft Knowledge Base for the fix. I am relatively new to computing & am in my 50's, so I find it a little difficult to master. I have learnt a lot by doing research into problems that bug my computer. If you are still stuck after doing that, then ask the experts. A search on 'Google' is a very good option as well.
Here is the link to the Knowledge Base support.microsoft.com Hope that works. Let us know how you get on.
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28858 2001-12-28 10:22:00 Hi Graham

That sounds a good idea. Excuse my computer illiteracy but how does one get into the computer BIOS? What is the BIOS? As the computer restarts I have entered the setup phase but cannot find anything called 'wake-up' in there.

Many thanks for your help

John O'S.
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28859 2001-12-28 10:25:00 Hi James

Thanks for your help. Excuse my computer illiteracy but how does one go about formatting one's computer??

Many Thanks

John O'S
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