Forum Home
Press F1
 
Thread ID: 15159 2002-01-30 10:19:00 Direct X applications hijacking hardware Guest (0) Press F1
Post ID Timestamp Content User
33572 2002-01-30 10:19:00 Since connecting to the Internet and downloading various media plug-ins, I am unable to play 'Grim Fandango'. It loads OK, but when I want to start it I get this error message
'PLease make sure you are not running any other DirectX apps that take exclusive control of your hardware.'
I'm not that I know of.
Is there an easy solution to this?
Guest (0)
33573 2002-01-30 10:40:00 Hi Anne,
a fast, and maybe easy solution (if you haven't already tried it) is to press Ctrl + Alt + Del at the same time. After you've opened your media player. Then see what apps are and arn't running. Then end the ones you don't wont running. That might give you an idea of what's creating the problem, or provide a solution to the problem each time you try to access the file. Also one more question. Dose it only do it with this one file?
Guest (0)
33574 2002-01-30 11:12:00 Yes, so far its only this game play file.
How do I open my media player?
I'm a computer novice still, alas.
Guest (0)
33575 2002-01-31 06:06:00 Hi Anne,

There are 2 'ptsnoop' possibilities.

1: Ptsnoop is a small program that is distributed with some modems to test the serial ports of your PC. I doubt very much that it's this program.

2: Ptsnoop is also the name of a Trojan Horse program that attempts to connect to a website on the internet without your consent. It's purpose is probably to scan your hard drive and send its author details of your passwords, bank details (if you do online banking...) or other stuff that should be kept confidential.

The reason rnaapp is running is because the Trojan Horse is dialling out and connecting to the net.

You can turn off rnaapp quite safely by following the directions in the previous posts.

Upgrade your anti-virus as soon as you're able and follow its directions to remove the program and the virus that placed it on your system.

Andy.
Guest (0)
33576 2002-01-31 06:15:00 Hi again,

I think this link may be of interest...

www.sophos.com

Dang viruses!

:-)
Guest (0)
33577 2002-01-31 11:34:00 PC Dude & Andy, thanks for this info. It was a trojan and I did find its file in the Windows folder, but I wasn't able to delete it.I'm going to go and try and sort out this Trojan thing. I'll let you know.
I may be sometime.
Anne
Guest (0)
1