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Thread ID: 15396	2002-02-06 02:06:00	Norton Antivirus 2001 pro Live Update	Guest (0)	Press F1

Post ID	Timestamp	Content	User
34573	2002-02-06 02:06:00	I recently had to do a full recovery and am now unable to get Live updates. The error message states the need to re-install such but despite numerous attempts to do so, using various formats as I go through the installer I remain unsucessfull. Tech support is inhuman, playing music for more than 45 mins on atleast 3 attempts and on-line support a maze of dead ends to the uniniated. No help there. Any suggestions please	Guest (0)
34574	2002-02-06 02:58:00	generaly speaking uninstall nortons, find all the files it leaves behind exspecialy the liveupdate ones. then use a regcleaner to remove all nortons entries from registry. that should get you back to square one. reinstall and you should be ok. not 100% sure (what os?) but look in C:\WINDOWS\All Users\Application Data\Symantec, C:\WINDOWS\Application Data\Symantec	Guest (0)
34575	2002-02-06 03:10:00	Hi tweak'e Just as an aside, I am thinking of doing as you suggest.... do I need to have the Nortons CD.... my computer came preinstalled with Nortons 2001, and I didn't get a CD with it. Regards, ALAN :-)	Guest (0)
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