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Thread ID: 15612	2002-02-11 10:52:00	CD Rom Drivers won't Load	Guest (0)	Press F1

Post ID	Timestamp	Content	User
35353	2002-02-11 10:52:00	After updating Nero and InCD programmes on my PC the CD Rom driver refuses to load. I have a CD Rom and CD R/Rw and both are recognised, but of course can't be used without the drivers. I have uninstalled the Nero and InCD progs but this has made no difference. System is a Compaq Deskpro with PII 350 processor, 20Gb HD and 192MB RAM and running Win2k. Hope someone can help to rescue me.	Guest (0)
35354	2002-02-12 07:46:00	Have you tried the Add Remove Hardware, in control panel and let windows search for the hardware.	Guest (0)
35355	2002-02-12 10:26:00	Thanks for response KO. Yes tried removing hardware from control panel, physically removing and replacing the drives, swearing at it, everything I could think of. Finally thought of looking in the Microsoft knowledge base and that gave me the fix. It seems that the CD burning software can leave a rogue value in the Registry and it required editing the Registry key. Good old Microsoft - where would we be without them.	Guest (0)
35356	2002-02-13 10:17:00	Also download the helptoolen.exe file from the Nero site (it is toward the bottom of their download page)-an excellant help file.	Guest (0)
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