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Thread ID: 15762 2002-02-16 08:31:00 Lost Com port upgrading to W2000 Guest (0) Press F1
Post ID Timestamp Content User
35900 2002-02-16 08:31:00 I have recently upgraded my Gateway v667c to Win2000 and everything is working except the modem. I have the correct drivers and I have tried to install the modem however the computer doesn't find any comms port it can find the LTP port. So I can install the modem up until it gets to the point where it says 'select a port' at which point there are no ports to select, and the 'next' button is shaded.
Can you anyone help please?
Colin
Guest (0)
35901 2002-02-16 09:37:00 It can't find the port because you most likely have a winmodem so the port doesn't exist (it fakes it when the drivers are installed).

I'm not familar with how to do it on win2000 but you will need to find the modem (probably called a PCI Communication Device or similar) in device manager and choose update/install driver from there.

The add/remove hardware control panel may also work.
Guest (0)
35902 2002-02-18 00:55:00 If you have an external modem, you will need to enter the BIOS setup and enable a serial port. Guest (0)
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