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Thread ID: 15769	2002-02-16 13:38:00	Microsoft ActiveSync3.5	Guest (0)	Press F1

Post ID	Timestamp	Content	User
35920	2002-02-16 13:38:00	My Ipaq3800 PocketPC software crashed (fatal error in shell32.exe). After checking with Compaq, I did a hard reset,and tha machine came back to life with an intact operating system. All data lost - BUT - I had backed up all to my hard drive via ActiveSync3.5. I then found ActiveSync refused to restore data to what it saw as a new (and different) mobile device. Compaq tech tried but couldn't advise me how to get around this. To seek help from Microsoft requires the product name to be entered - but the list does not include ActiveSync. Seems Microsoft not only write bad software, they don't want to talk to anyone about it either. Any ideas?	Guest (0)
35921	2002-02-19 21:08:00	With my Palm, it let's you choose a user then turns it into that user's PDA. Active Sync should do the same thing. I would harass Compaq about it in the first instance, it must be able to handle this. robo.	Guest (0)
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