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| Thread ID: 123984 | 2012-03-29 21:39:00 | Dont really want to - but customer insists. | wainuitech (129) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 1267440 | 2012-03-29 21:39:00 | Bit of a silly day today -- Dont really want to click the top option, :p 3682 Not since I had to reinstall the computer, and this program caused the problem to start with, totally screwed the whole system. Oh well they paid for it -- just as well I have a backup of the fresh install I've just done, will save me time when it happens again. Wish me luck ;) |
wainuitech (129) | ||
| 1267441 | 2012-03-29 21:52:00 | Beautifull sunshine out there right now - you'll be OK :) GOOD LUCK |
bk T (215) | ||
| 1267442 | 2012-03-29 21:59:00 | Noooo! :eek: Actually I had to do that the other day too - NIS 2011, brand new build (4GB RAM, AMD A4 3400) which was fair flying along, put norton on it, and the time from logging on to the PC being ready to use more than doubled. And the PC just didn't 'feel' as fast. It's still a hopeless bit of bloat. :badpc: And when you disable the browser toolbar, Norton starts complaining that it's 'not secured' and you've got to dig deep into the rather unintuitive settings to tell it to stop whinging. I don't want your browser toolbar, or your desktop widget, or your facebook thing, or your ID protection, or your moaning that I haven't scanned for 2 days...bloat, bloat, bloat. NOD32 forever. :D |
wratterus (105) | ||
| 1267443 | 2012-03-29 22:10:00 | You need to insist on not installing NIS better. :p | pcuser42 (130) | ||
| 1267444 | 2012-03-29 22:25:00 | Unfortunately there will always be the perception by some people that paid software must be better than free, and that name brands you've heard of must be better than ones you haven't . My understanding is that nortons is much better than it was, but I wouldn't know I haven't used it since AVG free first appeared, and now I just use MSE . My work uses McCafee which I would never use at home, but the enterprise version seems a lot better than what I remember of the home version . |
dugimodo (138) | ||
| 1267445 | 2012-03-29 22:27:00 | "The customer is your friend" is what you are taught in business (at least until you have been paid :) ). In your case, the customer WILL be your friend because of the amount of visits you'll be doing in the near future :D NAV I can live with, but NIS I cant. Inform your client they have just spent $80+ for their next 12 months of computer hell (not to mention your ongoing rate!) and you could have suggested a free one with the same result if they really wanted. :D Good luck WT. A nice Friday task :) |
Iantech (16386) | ||
| 1267446 | 2012-03-29 22:45:00 | The enterprise version of McAfee is a lot better. Still heavy but not nearly as useless. | wratterus (105) | ||
| 1267447 | 2012-03-30 02:27:00 | Well no surprises, it went from a reasonable working PC to a pile of dog dodo :D (polite version) Now takes double the time to boot, and as wratterus mentioned "And the PC just didn't 'feel' as fast" |
wainuitech (129) | ||
| 1267448 | 2012-03-30 02:38:00 | I didn't. Especially if it had been a problem in the first place - and not just performance - viruses. I would tell them that if they insisted they would have to install it themselves. because I fix PCs, not cause more issues on them. The advantages of being your own boss................ |
pctek (84) | ||
| 1267449 | 2012-03-30 06:49:00 | I had a run of computers bluescreening because of Trend Micro a while ago, but that seems to have settled down again. It is hard to sell NOD32 to someone who has just purchased a crap product, but I can usually persuade them to switch to Microsoft Security Essentials - sometimes they just need to hear a name that has more buy-in than Norton. | Greven (91) | ||
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