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| Thread ID: 124022 | 2012-04-01 07:35:00 | Got Broadband but phones don't ring now. | Jeff (1070) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 1267800 | 2012-04-01 20:37:00 | I've had a few houses with old style jackpoints, and never had an issue with filters. I have had issues with a certain ISPs own equipment and my modems and phones.................that is their Huawai equipment - not Telecoms stuff. You could get a splitter installed. |
pctek (84) | ||
| 1267801 | 2012-04-01 23:00:00 | I would expect if you disconnected all the filters and router and plugged the phone in directly to the Jack it would still ring, the ringing signal from the exchange hasn't changed in more than 20 years only the phones and jackpoints on the end of it have. If this is not the case then Telstra have to fix it as it's nothing you can sort out. Is the phone noisy at all when you use it? a bad connection between the telephone exchange and the broadband equipment could cause symptoms like you describe but should also effect call quality. The 2 wire system was introduced somewhere around 1996 so there aren't that many phones still around that don't support it. I'd be surprised a little if you still had the old 3 wire system. If the phones do ring when connected directly then you will either need a splitter installed as suggested or upgrade your phones and jackpoints to the 2 wire standard. The old system had a master jackpoint with an M on it and slave jackpoints with an S. They require 3 wires to be connected from the master to the slaves, but only 2 are required on the master jacpoint from the line. The Master jack would be the one to test from. It might be worth trying your old phones on a 2 wire jackpoint, they may actually work. Maybe take a phone around to a friends house and try it. |
dugimodo (138) | ||
| 1267802 | 2012-04-01 23:22:00 | The old system had a master jackpoint with an M on it and slave jackpoints with an S. They require 3 wires to be connected from the master to the slaves, but only 2 are required on the master jacpoint from the line. The Master jack would be the one to test from. It might be worth trying your old phones on a 2 wire jackpoint, they may actually work. Maybe take a phone around to a friends house and try it. I've covered the problem, it's not the wall jacks but how many wires pass through the filters. |
PaulD (232) | ||
| 1267803 | 2012-04-02 05:58:00 | Talked to a guy at Teltrac, he also thinks it is the age of my phones and that the filters are 2-wire. So I have brought a cheap phone from The Warehouse and will see how it goes. |
Jeff (1070) | ||
| 1267804 | 2012-04-02 07:01:00 | I added ringer capacitors to the old STC 'Pert' phones a few years back when I had the same problem. They are still working....:) pressf1.pcworld.co.nz |
Terry Porritt (14) | ||
| 1267805 | 2012-04-02 07:23:00 | Plugged in the new phone and it rings. So it was my old phones. You guys are better than TelstraClears Helpdesk. Would have thought this would have been obvious to them. Now back to putting up with Telemarketers and Scammers. |
Jeff (1070) | ||
| 1267806 | 2012-04-02 08:40:00 | I added ringer capacitors to the old STC 'Pert' phones a few years back when I had the same problem. They are still working....:) pressf1.pcworld.co.nz I'll make a note of that, looks useful. |
Agent_24 (57) | ||
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