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Thread ID: 16006	2002-02-23 11:58:00	xtra's micro outages?	Guest (0)	Press F1

Post ID	Timestamp	Content	User
36810	2002-02-23 11:58:00	I'm using Xtra's Jetstart. Intermitten disconnections occur fairly frequently. Is this called 'micro outages'? I ranged Xtra's ADSL support and they told me that it is my modem's probblem and when I rang up Nokia (Ni500 router), I was told that it's Xtra's fault! Now, I'm sandwiched in between! Who is right and who is wrong? Any good suggestions? Cheers bk	Guest (0)
36811	2002-02-23 14:36:00	I have a motto 'If in doubt, blame Telecom' Unless everyone has faulty ADSL modem/routers, which is highly unlikey. So I think it must be Telecom. JM	Guest (0)
36812	2002-02-24 01:26:00	When I went to jetstart, I enquired with my isp about the outages and was referred to telecom and got almost the same answer. Telecom's reply was first, I had a faulty modem and most likely it did not have a telepermit and when I pointed out that there contractor had checked the sticker before starting the wiring, there next answer was that there must be a fault at my isp. Who's at fault. Maybe the isp once in a while, but most of the time it will be telecom. It is my understanding that after a long period of denying that there was any such thing as outages at there end, that they are might have finally conceded that there might (note the word Might)be such a thing as outages.	Guest (0)
36813	2002-02-24 04:09:00	Hi Since most people have problems with Telecom or Xtra, is there any other ISP who can provide similar service as Jetstart(although it can hardly consider as Broadband)at the same or cheaper price? Recommendations, please. Cheers bk	Guest (0)
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