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Thread ID: 126039 2012-08-03 07:31:00 Random BSOD, Boot Manager sahilcc7 (15483) Press F1
Post ID Timestamp Content User
1292517 2012-08-03 07:31:00 A friend is having a problem with his Toshiba Windows 7 Laptop - He is getting random BSOD's and after when trying to boot, it apparently comes up with some Boot Manager screen. He then said he leaves it for about 20mins and then turns it on again and the issue is gone. He says it's been happening since the start of the year, and the laptop is is about 1 year old.

I went on via TeamViewer, and downloaded BlueScreenView - this is the error:

080312-43087-01.dmp 3/08/2012 3:48:21 p.m. CRITICAL_OBJECT_TERMINATION 0x000000f4 00000000`00000003 fffffa80`058b1b30 fffffa80`058b1e10 fffff800`02fe4510 ntoskrnl.exe ntoskrnl.exe+7f1c0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17835 (win7sp1_gdr.120503-2030) x64 ntoskrnl.exe+7f1c0 C:\windows\Minidump\080312-43087-01.dmp 4 15 7601 275,056

BSOD Error Code: 0x000000f4
Caused by: ntoskrnl.exe

Any solutions?

TIA.
sahilcc7 (15483)
1292518 2012-08-03 07:48:00 This? (www.sevenforums.com) Nick G (16709)
1292519 2012-08-03 08:14:00 Is a Mcafee program installed?? What anti virus / firewall is installed?? If one is installed? Speedy Gonzales (78)
1292520 2012-08-03 10:00:00 McAfee is not installed . I installed MSSE when they purchased the laptop .

I think McAfee was installed before I removed it and installed MSSE .
sahilcc7 (15483)
1292521 2012-08-03 10:06:00 Get the Mcafee removal tool, to remove the rest of it. (download.mcafee.com) <- direct link. That F4 stop error can be caused by Mcafee programs.

Then reboot, then see if it crashes
Speedy Gonzales (78)
1292522 2012-08-03 10:23:00 Does it have a SATA hdd or an SSD? It looks like you can get this stop error, when it comes out of sleep. Try this go into the BIOS, under power management. If its on S3, change it to S1. Then save the settings. See if it crashes Speedy Gonzales (78)
1292523 2012-08-04 01:54:00 Will try the McAfee removal tool. It has a Sata HDD, I'll try get him to change it to S1 in Bios.

Thanks for the help.
sahilcc7 (15483)
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