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Thread ID: 126212 2012-08-14 03:51:00 FaceTime and DNS address caffy (2665) Press F1
Post ID Timestamp Content User
1294654 2012-08-14 03:51:00 Hi, this is not a problem but rather curiousity.

My mother-in-law was having problems getting FaceTime to connect on her new iPad2 - so I googled for her and quite a few suggestions said to change the DNS address to 8.8.8.8. so I did and it worked.

Just curious to know what is DNS, and why did changing the numbers help FaceTime to work?
caffy (2665)
1294655 2012-08-14 03:54:00 You googled for solution for facetime but didnt google for what is DNS? :p

en.wikipedia.org
ronyville (10611)
1294656 2012-08-14 03:55:00 That ip belongs to Google. Sometimes, it maybe better than your ISP's DNS servers. If its not on Auto, (If you put in an ip address manually). if the DNS servers are stuffed, you wont get on the internet

This is what DNS means
(en.wikipedia.org)
Speedy Gonzales (78)
1294657 2012-08-14 03:55:00 DNS basically changes "pressf1.co.nz" into an IP Address of "210.48.100.45" which it can then use to find the server that your website / service is hosted from.

Many ISP's have DNS issues over the years, it's a relatively common occurrence that they break things, so I'm a big fan of the likes of Google DNS / OpenDNS!
Chilling_Silence (9)
1294658 2012-08-14 03:56:00 You googled for solution for facetime but didnt google for what is DNS? :p

en.wikipedia.org

guilty as charged :)
caffy (2665)
1294659 2012-08-14 03:59:00 Now I understand what DNS is - I still don't quite get how changing the DNS address helped FaceTime to work? caffy (2665)
1294660 2012-08-14 04:11:00 Basically the automatic ISP-supplied DNS would have been fubar'd, giving the wrong information or something to your device, breaking Facetime.
Using Google DNS has allowed it to find the correct servers thereby fixing Facetime :)
Chilling_Silence (9)
1294661 2012-08-14 04:49:00 That makes sense to me - thanks Chill caffy (2665)
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