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Thread ID: 17671	2002-04-09 07:22:00	Internet Connections	Guest (0)	Press F1

Post ID	Timestamp	Content	User
42820	2002-04-09 07:22:00	Hi, I have been having intermit problems with my connection to the internet since Saturday. I have a jetstart account with ihug, and I am using a Nokia Ni500 modem. I am getting the following message from my modem Bringing down line due to persistent LOS/LOP/LOM (268)- Auto retry will take place Does anyone know if this is a Telecom problem, or a problem with my modem. Thanks	Guest (0)
42821	2002-04-09 08:21:00	Hi Mark I have an Ni500 and have never seen any modem messages. I've had the odd connection hiccup but no messages from the modem. I wonder if it is a line fault in your installation. Has this just started after previously good service? Another possible option is modem overheating. If your modem has a square blue case make sure it has a free flow of air around it. The top of the case can get up to 40 degrees C if airflow is obstructed and that means the internals are even hotter. You can also set up a modem monitoring session in Windows HyperTerminal to log modem activity and that might tell you what's going on. Cheers Billy 8-{)	Guest (0)
42822	2002-04-09 08:58:00	See www.infinilink.com page 50 Bring down the line due to persistent LOS/LOP/LOM Line disconnected due to too many line errors. Looks like a line error after all. regards Marty	Guest (0)
42823	2002-04-09 16:13:00	I have a Ni500 too and for ages experienced line drop offs. I am with Xtra so i rang them up and they told me there is a new Ni500 model out. So ring up Nokia and get them to exchange it for you as they know of the overheating issue and replace them free of charge. I have the newer model and it works like a charm.	Guest (0)
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