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Thread ID: 17800 2002-04-11 21:47:00 Cannot get past Safe Mode Guest (0) Press F1
Post ID Timestamp Content User
43366 2002-04-11 21:47:00 I am running Windows 98 on an IBM Thinkpad. I suspect I may have a registry fault brought about by a Norton Optimisation prgram. I can bood up to Safe Mode but when I try Normal Mode I get as far as the beep (near the end of the start up) and then the system hangs. I have tried the step by step boot up and it hangs after it installs the mouse driver I think.I have looked in the Hardware setting in Safe Mode and the mouse is active and working. What can I do in safe mode to find where the problem is? Guest (0)
43367 2002-04-11 21:57:00 Had the same problem last night after using new ad aware prog to clean out the spyware, it was solved by reinstalling my graphics drivers. Guest (0)
43368 2002-04-11 22:01:00 How do I install my graphics driver as it is on my Windows CD and I cannot access E drive in Safe Mode?
Thanks for you help.
Guest (0)
43369 2002-04-12 00:12:00 you can try to d/load it off the net Guest (0)
43370 2002-04-12 02:12:00 The mouse driver is the last driver to load. If you are having problems after loading the mouse driver, but before windows loads, but can still boot to safe mode, then you are unlikey to be having problems with startup programs. The problem is either a windows service (unlikely if windows hasn't loaded exploer (your desktop). So the problem is probably in your system.ini, win.ini or boot.ini files.

To troubleshoot startup problems read the following KB article:

Q273728

Available here:

<support.microsoft.com

Hope this helps

G P
Guest (0)
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