Forum Home
Press F1
 
Thread ID: 18142 2002-04-18 23:35:00 ScanJet 5100 issues with WinME Guest (0) Press F1
Post ID Timestamp Content User
44493 2002-04-18 23:35:00 I have an issue running my ScanJet 5100(paralell) with WinME After installing the scanner and printer software the printer works fine however the scanner doesnt work

The software and drivers (including twain drivers) are all present in ME and all appear (according to software) to be working fine

However when using say Photoshop to acquire an image the twain driver shows up in the list yet when selected an error message appears stating the scanner is not present

Here are the hardware/software specs

AMD Athlon 1.2ghz
256 Mb Ram
40 Gb HDD
64 Meg Riva TNT2
HP 948C Colour Printer
HP 5100c scanner
Win Me

Any help anyone can offer would be great...

Thanks
Guest (0)
44494 2002-04-19 00:50:00 hi,
I had a similar problem with the 5200c on windows 2000.
I solved it with a driver patch from the hp site.

Here's the link for your scanner and OS.
www.hp.com

Let me know if it works.
Guest (0)
44495 2002-04-19 05:16:00 Had already tried the patch on the HP website dude it didnt work for me I still have a non functioning scanner that software and operating system say is there

I know its not the scanner As it works fine on a WIN98 Machine and an XP box I borrowed

Thanks for the post though

M
Guest (0)
44496 2002-04-20 12:29:00 Hi, I had the same problem with my 3300c and so did my brother with his 4300c. I rang HP's 0800 # and spoke to scanner support. The next day i had 2 new install disks in the mail for the respective scanners and Win ME. Problem solved. I now have XP and they do not plan to do the same for this OS so be aware.
Cheers Craig
Guest (0)
1