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Thread ID: 18606 2002-04-28 21:54:00 Word 2000 stops working Guest (0) Press F1
Post ID Timestamp Content User
46139 2002-04-28 21:54:00 Word 2000 stops working..
on 2 different machines miles apart...
Common features..
Windows Me, Works suite 2000 and word 2000.
Symptom.. Click on the word icon..The program appears to start loading.. then freezes.

The data is still intact and can be accessed/copied.
uninstalling/reinstalling word does not fix the problem.

Total format and restore.. then reload data.. does work..
Help please.. Mike.. 8-)
Guest (0)
46140 2002-04-28 22:15:00 Morning Mike.Have tried to repair?

Click Start/Settings/Control panel/Add/Remove programs
Click Microsoft Word 2000 and then click Add/Remove button, a box will come up with a button Repair Word.

Give it go. Cheers John
Guest (0)
46141 2002-04-28 23:00:00 Mike,

are these two computers networked? Either together or to a server?

Mike.
Guest (0)
46142 2002-04-29 07:35:00 Hello Mike,

The problem you are having is usually caused by a corrupt normal.dot file.

This is the default template word loads everytime it starts,
if it becomes corrupted word will not load.


To fix just run a search for normal.dot and delete any files found, reboot your PC, word will recreate a new normal.dot and everything should be back to normal.

Alan
Guest (0)
46143 2002-05-01 09:12:00 Thanks for the info about the NORMAL.Dot.... that rings a bell somewhere..

Mike..... 8-)
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