| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 18697 | 2002-04-30 08:43:00 | Dissapearing email | Guest (0) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 46489 | 2002-04-30 08:43:00 | My emails are intermittantly dissapearing on downloading. I Use Zone Alarm, Norton 2000 Professional [updated automatically] and and have installed Outlook 2000 SR-1 Email Security Update Lately, when I initiate a send/receive of email the dialogue box will state, 'downloading xxx [say 9] emails'. However, when I check the Inbox, there may not be the indicated number of emails [ 9 in the above case] I am sure that I dont have any hidden folders where they are dissapearing into and I have checked at my service provider to see if any emails 'hang' there. I notice that the Inbox [if open] appears to momentarily flash, as if the missing emails are being received and then they vanish. I do use an email rules wizard which automatically redirects junk/specified email into a folder styled 'Junk Email' At around the same time the above issue appeared, it looks like no more junk email is being redirected to the junk folder - of course I may just not have received any either! Any ideas and comments welcome My only comment could be th |
Guest (0) | ||
| 46490 | 2002-04-30 08:55:00 | If you can access your email through webmail, have a look in there occasionally and compare with the messages that turn up in Outlook. | Guest (0) | ||
| 46491 | 2002-04-30 11:41:00 | Are you sure you do not have a mail rule set to delete specific email. Have you Got Norton set to scan incoming mail, it might be deleting it from the server without downloading it. The other thing to check is Select View/Current view Make sure you have view all messages selected and view by conversation is not selected. |
Guest (0) | ||
| 46492 | 2002-04-30 11:42:00 | My first thought was 'You haven't got a rule stating 'Delete'? so I hit the wrong button, went to Tools, Options, Maintenance and found a Troubleshooting menu where you can save all commands to a log file. Alternatively, go to Tools, message rules and see if anything is set to Delete. |
Guest (0) | ||
| 1 | |||||