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Thread ID: 18848 2002-05-03 13:33:00 Norton A-V blocks email Guest (0) Press F1
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46970 2002-05-03 13:33:00 I have had Norton Antivirus Version 7.07 enabled to scan email arriving in my Outlook 2000 m/box before opening.At least until yesterday. Since then no mail has arrived or left N A-V is blocking it.
The error message is (unable to connect to server .. Pop3.Norton.Antivirus. Error No. 0x800ccc0e)
Xtra helpdesk helped me get and send mail, by SWITCHING OFF virus protection & altering incoming mail a/d back to pop3.xtra.co.nz from pop3.Norton.Antivirus. The Norton website is an asinine loop that never leads to 'contact us'.
Any helpful suggestions appreciated. Seems to me i cd continue to receive unchecked mail, then individually scan attachments, but that sort of defeats the object of the exercise. If anyone representinig NORTON/SYMANTEC reads this, how about a response - redeem my faith in what seems to be an unhelpful attitude to svce.
All this runs on Windows 98
Guest (0)
46971 2002-05-04 04:14:00 A rply sometimes makes it visible, after access through the 'By Date' window. Guest (0)
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