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| Thread ID: 18848 | 2002-05-03 13:33:00 | Norton A-V blocks email | Guest (0) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 46970 | 2002-05-03 13:33:00 | I have had Norton Antivirus Version 7.07 enabled to scan email arriving in my Outlook 2000 m/box before opening.At least until yesterday. Since then no mail has arrived or left N A-V is blocking it. The error message is (unable to connect to server .. Pop3.Norton.Antivirus. Error No. 0x800ccc0e) Xtra helpdesk helped me get and send mail, by SWITCHING OFF virus protection & altering incoming mail a/d back to pop3.xtra.co.nz from pop3.Norton.Antivirus. The Norton website is an asinine loop that never leads to 'contact us'. Any helpful suggestions appreciated. Seems to me i cd continue to receive unchecked mail, then individually scan attachments, but that sort of defeats the object of the exercise. If anyone representinig NORTON/SYMANTEC reads this, how about a response - redeem my faith in what seems to be an unhelpful attitude to svce. All this runs on Windows 98 |
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| 46971 | 2002-05-04 04:14:00 | A rply sometimes makes it visible, after access through the 'By Date' window. | Guest (0) | ||
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