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Thread ID: 19157	2002-05-09 22:09:00	Word glitches	Guest (0)	Press F1

Post ID	Timestamp	Content	User
48011	2002-05-09 22:09:00	Am having the following problems: - When I open a new or existing Word document, my screen resolution resets itself from 32-bit down to 8-bit and I have to reset it each time. The troubleshooter has been no help at all. - My Office Assistant keeps getting stuck in a loop of repeating the same action over & over. - When I save I get weird error messages about files that I'm not using, something about corruption and failure to save thesis.dot, which is a Word template - When I save 'shadow files' appear, only 1kb in size and with corrupted titles, ie as well as the official file (titled Thesis chapter draft), i get empty files called $~esis chapter draft This is a 3-week old laptop running Windows XP. The problem only seems to affect Word. When it first appeared I uninstalled the whole Office 97 suite and installed Office 2000 Pro instead, but still have the same problems. So far it's only minor annoying things but I'm worried i've picked up some kind of nasty virus! My system came with PCcillin which hasn't found anything; as a student I can't afford to buy anything better. Had the AVG free anti-virus program recommended to me, but every time i tried to run it my computer crashed! Any advice gratefully recieved, thanks	Guest (0)
48012	2002-05-09 22:19:00	If it's a 3 week old laptop take it back and get them to sort it. The corrupted file names that you see are to do with Word automatically making back ups for when it or Windows crashes. JM	Guest (0)
48013	2002-05-09 22:25:00	Would the store be required to fix it? I didn't buy Office with the system, if u get my drift...but it does seem to be an os problem. Forgive my ignorance, a newbie as i'm sure u can tell!Cheers	Guest (0)
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