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Thread ID: 126682 2012-09-12 01:16:00 CD Burner and IDE/RAID interface card problem BigBadBob (14963) Press F1
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1300588 2012-09-12 01:16:00 I have a PC here running XP Home. Installed in it is a ITE DK 8212 2N S02A Dual IDE Interface Card and I am trying to get it to run a CD burner. I have tried all jumper settings but still cannot see the burner anywhere, Windows nor in the BIOS even though the card itself is installed and visible and set to IDE. I've even tried new IDE cables. The only IDE slot on the m/b is taken by the HDD & DVD burner. If it was mine I'd just swap the IDE for a SATA one but the owner doesn't want too and says the card was working previously with another HDD so I should be able to get it working!!!! Also tried the master and secondary connections on card.
Any ideas to help get this up and running please?
BigBadBob (14963)
1300589 2012-09-12 01:30:00 Is the BIOS meant to see it since its not onboard? Are the drivers installed for it? Speedy Gonzales (78)
1300590 2012-09-12 02:22:00 Yes I downloaded the most current windows drivers from the ITE site. The card is visible on booting (& options available to set to IDE, Span. Raid etc).
According to the manufacturer the card is both XP & CDROM compatible.
BigBadBob (14963)
1300591 2012-09-12 03:39:00 Maybe try the HDD on it and see if you can get it to boot. It's not the best Idea for Optical drives to share a cable with hard drives anyway as it can slow down performance so I'd rather use both optical drives on one cable and the HDD on it's own. Also why bother, optical drives are cheap and a DVD burner already does everything a CD burner does so why use both?

Or another Idea, try the DVD burner and put the CD burner on the same cable as the HDD, some drives and controllers don't seem to get along, especially older IDE devices.

Brings back memories of my early attempts at on the fly disk to disk CD copying before drives had buffer underrun pretection and computers had power to spare. You pretty much had to have the source and target drives on seperate controllers and not touch the PC during copying for it to work without creating a coaster.
dugimodo (138)
1300592 2012-09-12 09:56:00 In case your card / cables / drive aren't 'keyed' with the notch and 'tongue' thing, try double checking you've got pin 0 / pin 1 going to pin 0 / pin 1 on the other end of the cable as well.

Cables can be bad, especially if a user has had years of using it to yank out the cable.
Is it a 40 or 80 wire cable? (not that it should matter too much)

The issues I remember having with a PCI IDE card was the inability to boot from it. Had to continue to boot off the mobo IDE slot, then once Windows running the PCI IDE was available

Remaining options - remove all drives for the device, and then remove the device in Control Panel. Power off.

Physically remove and re-seat the card. Check there are no stupid jumpers to set on the card to enable IDE.

Restart, and allow Windows to reinstall the drivers.
Paul.Cov (425)
1300593 2012-09-12 10:15:00 Thanks for the suggestions dugimodo & Paul - tried all those options - still no joy. As soon as I can get back to it I will check out BIOS updates maybe?!?! Or does anybody have any better card upgrades. I'm actually hoping that i'll wake up in the morning and the problem will automatically be solved - yeh right! BigBadBob (14963)
1300594 2012-09-12 20:18:00 . If it was mine I'd just swap the IDE for a SATA one but the owner doesn't want too
Why? I swapped my brothers out, no IDE slots at all on his new board . new Sata DVDRW - $36 inc postage .
pctek (84)
1300595 2012-09-12 21:58:00 The reason is probably because he is not paying for the free labour already supplied:). If he was, it would be a no-brainer. linw (53)
1300596 2012-09-12 22:25:00 I assumed this when you said you'd tried all the jumper settings but I'd better ask, the drive is set to master right?
Also is it a new CD burner or a second hand one? is it possible the drive is faulty. Does the DVD or HDD drive get regognised on the card at all?
dugimodo (138)
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