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Thread ID: 20006 2002-05-27 09:49:00 Wil PC Company, NL, DSE install old h/w for u wehn u buy PC Guest (0) Press F1
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51083 2002-05-27 09:49:00 wil these companies allow u to give them some old components and install b4 they sell it to you. i presume after sale and i install own h/w it invalidates warranty. since cover is opened.

i intend to keep items like a CD-RW, SCSI-160, SCSI 160 HDD, Video capture.

RC 		Guest (0)
51084 2002-05-27 09:57:00 I would doubt that PC Coy or DSE would, they may contract that work out to someone though. Unlikely to be cheap.

robo. 		Guest (0)
51085 2002-05-27 10:33:00 Either build your own computer. Get a friend to build it for you. Or go down to a proper computer shop and get them to do it for you.

If you let us know what are you are in, we can let you know of some good retailers from that area.

JM 		Guest (0)
51086 2002-05-27 11:46:00 i agree with jm on this one.

you won't know if your existing hardware is compatable with a new pc. it would be better to build a new pc around your existing parts rather than hopeing they will work in a new pc. 		Guest (0)
51087 2002-05-27 12:37:00 It might be worth just asking them all the same if you choose to buy from them.

I bought a computer from Gateway about 6 months before they pulled out of NZ...I didn't know they were leaving at the time.

Anyway, after they left I still had a valid warranty which now I couldn't exercise because they didn't have any service centres in NZ anymore.

I had bought some more RAM, but was hesitant to install it myself as I knew by opening the casing I was invalidating my warranty. I phoned the Gateway service line and their response was that since there were no more Gateway service centres in NZ they authorised me to open the back and install the RAM myself without invalidating the warranty and their Australian operation would take over my warranty and honour it.

I don't know if this would apply to anyone else, but it might be worth it if they don't have the expertise to install it they might be willing to let you install it yourself and still honour the warranty...

Of course now that my warranty with Gateway has expired anyway I guess it didn't matter and I never got to test just whether their Austalian group really would have honoured the warranty or not :)

Callum 		Guest (0)
51088 2002-05-27 12:37:00 It might be worth just asking them all the same if you choose to buy from them.

I bought a computer from Gateway about 6 months before they pulled out of NZ...I didn't know they were leaving at the time.

Anyway, after they left I still had a valid warranty which now I couldn't exercise because they didn't have any service centres in NZ anymore.

I had bought some more RAM, but was hesitant to install it myself as I knew by opening the casing I was invalidating my warranty. I phoned the Gateway service line and their response was that since there were no more Gateway service centres in NZ they authorised me to open the back and install the RAM myself without invalidating the warranty and their Australian operation would take over my warranty and honour it.

I don't know if this would apply to anyone else, but it might be worth it if they don't have the expertise to install it they might be willing to let you install it yourself and still honour the warranty...

Of course now that my warranty with Gateway has expired anyway I guess it didn't matter and I never got to test just whether their Austalian group really would have honoured the warranty or not :)

Callum 		Guest (0)
51089 2002-05-27 23:56:00 'i presume after sale and i install own h/w it invalidates warranty. since cover is opened.'

It only invalidates the warranty if you signed a form explicitly waiving your various rights under the fair trading and consumer guarantees act.

And even then, I'm not sure if it is possible to waive your rights under these acts.

Its a bit different if you are purchasing this pc for a business, though.


Hope this is a help,

MarkOS X 		Guest (0)
51090 2002-05-28 01:54:00 I know companies like TL Systems will - you could try them if you are in the AKL region. You can also just buy components from them if you wanna DIY... Guest (0)
51091 2002-05-28 05:39:00 thanks for ur feedback.

someone else wants a brand name PC this time ... after having a local PC assembled.

Personally I would build my own getting parts from eBay when I goto the USA. Be bloody fast and cheaper and use it for a v longtime since we doh do publishing, graphic editing or hyper-games.

I am in Wellington.

Avoid Quay Computers ... they are a plaque to avoid. They avoided a warranty saying its their receipt but the part was not theirs! In other words I was accused of fraud.


RC 		Guest (0)
51092 2002-05-28 07:14:00 I asked a techie at the PC co. in Hamilton about this when I was looking at buying one of theirs late last year. He said that they had no problem with the owner fitting their own bits. If anything went wrong with the pc they would put it back to how it was when sold (hardware and software). If it worked again then the punter gets charged, if not, they fix it under warranty, but you get to put your bits back in. Seemed fair to me, but after the strife my Dad had with a new machine from them, and what I've read on this forum, I'll be going elsewhere thankyou. Guest (0)
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