Forum Home
Press F1
Thread ID: 20023	2002-05-27 22:52:00	Benjamin worm	Guest (0)	Press F1

Post ID	Timestamp	Content	User
51157	2002-05-27 22:52:00	I operate Win ME with etrust virus scan. Today's scan picked up Benjamin in a folder in Restore\Temp. But I can't find it in explorer to delete it. Any ideas? Also, there are many files in this folder - could they be deleted safely like other temp folders? Cheers	Guest (0)
51158	2002-05-27 23:09:00	Jack, I am shooting from the hip here but the first thing that came to mind was perhaps the file is a hidden file (although I'm not sure that you can have hidden files in temp folders)... Anyway, try this to see if you can see the file (and I'm not sure if this will work as I don't have Windows ME anymore so it's totally from memory - and what XP looks like) Open Windows Explorer and then go: Tools > Folder Options > View tab Look down the list and there should be an option there for 'Hidden Files and Folders' > Click the radio button that says 'Show hidden files and folders' > Click OK and OK again. Then go to the path that the virus scan told you the file was located at and see if you can see the file. HTH Callum	Guest (0)
51159	2002-05-28 00:27:00	Thanks Callum, but.......it doesn't change what I can see in Restore. However when I unticked show all hidden system operating files I saw the folder, after a warning that it could be fatal to alter windows settings - and it was 'greyed out' as a folder.	Guest (0)
51160	2002-05-28 01:39:00	You will need to disable System Restore so that your virus scanner can get access to the folder. My Computer > Properties > That will open up device manager but along the bottom of that is three options, you will need to open each one as I cannot remember the one you are looking for but clicking them will open a new window, in one of those is Disable System Restore, place a tick in there and it should prompt you to reboot to finish. Now run your virus scanner. Once the scan is complete and the virus is removed you can go through the above process to reset the System Restore or you can leave it disabled.	Guest (0)
51161	2002-05-28 01:44:00	Sorry Jack, I have a splitting head ache, I gave you just a quick over view to get into System Restore, read below, the exact path to Restore is there. You will need to disable System Restore so that your virus scanner can get access to the folder. My Computer > Properties > Performance > File System > Trouble Shooting > Place Tick in Disable System Restore > Ok > Reboot. Now run your virus scanner. Once the scan is complete and the virus is removed you can go through the above process to reset the System Restore or you can leave it disabled.	Guest (0)
51162	2002-05-28 07:47:00	Thanks for that info Gordon, I will use it as well ALAN :-)	Guest (0)
51163	2002-05-28 12:37:00	Thanks Gordon - very simple and very successful. All except one of the files in C\Restore\Temp disappeared (and there were previously many, only one of which registered as a worm) Have a big smile on me and I hope your splitting headache has cleared up. Jack	Guest (0)
1