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| Thread ID: 20462 | 2002-06-05 14:04:00 | Is anyone actually happy with thier ISP? | Guest (0) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 52703 | 2002-06-05 14:04:00 | I see endless posts from people who seem to be having a spot of bother with thier ISP's. I am one of the few who is content! I note that Quicksilver and paradise are getting alot of flak, yet those i know who use these services seem content. Perhaps the most flak goes to the ISP with the largest client base??? I don't know. Feedback invited! |
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| 52704 | 2002-06-05 14:25:00 | Hi Chris, You say you r content with your ISP but dont mention which one u use. I'm reasonably content. I still use i4free because its free, but I also 'borrow' a friends xtra account until I get around to joining slingshot, which I have only heard good things. The xtra one I'm using isn't too bad, but I'm not paying their prices. Cheers. |
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| 52705 | 2002-06-05 14:33:00 | Sorry, G McG*, i didn't say which one i use... I'm on cable, run by Telstra-Clear, and the ISP is paradise. If i move, i will probably be outside of a telstra area, which is why i started this thread. |
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| 52706 | 2002-06-05 14:38:00 | Hi Chris, In Palmerston North here, used to be with xtra. First had dial-up then moved Jetstart. They used to be really good...help desk was always good, never got kicked, never had problems dialing in. Then it all went bad...they cut back the helpdesk....increased prices and the service deteriorated. Now I am with inspire.net.nz they appear to be good..... |
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| 52707 | 2002-06-05 19:49:00 | I thought its about time someone stood up for Xtra & Microsoft. I currently use Windows XP and my ISP is XTRA and connected via Jetstream. As I write this I have not rebooted my machine for over a month and I could count on one hand the number of times that Jetstream has been down and when it has & I have had the urge to check with XTRA there response has been excellent. I consistantly connect at approx 2.0MBPS and can download a file like IE6 in approx 20 seconds. I often wonder why so many people on here feel inclined to slate Telecom/Microsoft, is it a case of the famous Kiwi 'Tall Poppy' syndrome? |
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| 52708 | 2002-06-05 21:19:00 | Loved Voyager when they offered home connections. Best ping of all I still reckons. Been with them the longest until last year then reluctantly moved to Xtra. On their Jetstart and do not have connection problems. Helpdesk has been excellent when solving technical or bill enquiries. Was on Ihug for a year, probably the worst experience I've ever had. Just my two cents worth of opinion. |
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| 52709 | 2002-06-05 21:25:00 | I've been on a unlimited dialup connection with ihug now ever since my family first got connected to the internet over 4-5 years ago. They are great - we connect every time first time, they have good helpdesk, and I think reasonably good priced plans. Ok, just like other ISPs they have their ups and downs, but I consider their service excellent and I'd recommend them to anyone looking for a dialup connection! |
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| 52710 | 2002-06-05 21:28:00 | I am very happy with the service I get with Xtra/jetstart. I have only once had to ring the helpdesk and the matter resolved within minutes. I suppose as Jim stated the problem with Kiwi's is the *Tall Poppy Syndrome*, just think back to the All Black 1999 World Cup debacle. Like all businesses it is a percentage game. The percentage of dissatisfied customers is (i think) must be the same for all ISP but as Xtra is the biggest then surely there must be more of them. Xtra is a stable company as some posts here say that if they are having problems connecting to their own ISP then they connect to Xtra to compare speeds or simply to connect to the web so they can moan about how their ISP is letting them down. Unfortnately quality costs, if you were to drive from Akl to Wellington what would you prefer to drive in, a Lada (sorry Lada owners) or an Holden HSV? both will get there eventually but which is more reliable, which is more comfortable. I have been connected to 2 other ISP's (clear & actrix) when I was on dialup and I have never had any problems with them, although the speed with Xtra dialup was marginally faster it meant that I only got 1 bill. |
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| 52711 | 2002-06-05 22:11:00 | Well hell, you guys should live in the rural area where you have to put up with lousy (and I mean LOUSY) telecom landlines that won't carry a decent signal at anything like a reasonable speed and so you sit and wait, and wait. If Telecom which includes Extra in my book were interested in you or I they would give us all a decent service, but their only interest is in how much they can slug us for as little outlay as possible. If you don't believe me just think back to what the charges for anything from telecom were like before they got competition. I for one will stick with TelsraClear and Vodofone. GB. |
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| 52712 | 2002-06-05 23:08:00 | Hi Graham, You have confirmed my fears to some extent. Being in central CHCH i have the telstra option, and my mobile is vodaphone (of course) When/if i manage to sell and move, or if i manage to be more nomadic, i will need dial up, and hopefully one of the options mentioned in this thread will sufficiantly serve my needs, maybe... Still it is good to hear there are satisfied jetscream customers! |
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