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| Thread ID: 126905 | 2012-09-24 05:35:00 | Freeview|HD tuner/DVR under $300 - is Tivo still the way to go? | wratterus (105) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1303065 | 2012-10-07 22:44:00 | Yeah basically if it's new, it's a warranty issue, send the whole thing back :) | Chilling_Silence (9) | ||
| 1303066 | 2012-10-08 00:02:00 | Sweet, will wait to hear back from the chap I bought it off and see about going that route. | wratterus (105) | ||
| 1303067 | 2012-10-08 21:08:00 | Right, so can't get hold of Mr Asia who I bought the Tivo off... :angry What's your thoughts on the best way forward from here? Would cloning the drive from another Tivo be an option, or should I fork out $75 for a 'replacement' drive, which I assume is just a cloned drive anyway. I think the Tivo was a giveaway from Telecom - is it worth trying that route? |
wratterus (105) | ||
| 1303068 | 2012-10-08 23:07:00 | Ring TiVo directly :) The NZ-based service is pretty ass, but they'll then send an internal email message to their Aus service team who are pretty damn good! :) | Chilling_Silence (9) | ||
| 1303069 | 2012-10-09 20:29:00 | Right, called Tivo NZ support (which seems to be Telecom anyway 0800 MY TIVO) and they didn't want to have a bar of it as I'm not the person who originally received it. :angry Is it worth trying to contact the Australia support directly? |
wratterus (105) | ||
| 1303070 | 2012-10-09 23:29:00 | Nah I've definitely done it, we purchased our second one from TradeMe, the indian dude had bought a whole ton of ex-display models from Harvey Normans. If they ask for proof of purchase just send them the proof you bought it second-hand and I think I also sent them a phone number of the TiVo with the TSN number. | Chilling_Silence (9) | ||
| 1303071 | 2012-10-09 23:48:00 | OK, will try again. Thanks. | wratterus (105) | ||
| 1303072 | 2012-10-10 02:42:00 | They really don't want to hear about it haha. :badpc: Basically without the original proof of purchase, they won't do anything. Won't even tell me if it is or isn't under warranty after I supplied them with the TSN #. Any other ideas? |
wratterus (105) | ||
| 1303073 | 2012-10-10 02:50:00 | Nice...there aren't many on TM at the mo, I'm watching a few, but I can't even find them on Noel Leeming or Bond & Bond's websites. Do you know how 'forgiving' the tuners are? It's a fringe area...in the same area I've had TVs with built in tuners work fine with a 43 element aerial, but a USB tuner struggle. I got one from B&B after getting advice right here - and it was bang on! Best device hands down in my experience, the others either have an ext HDD (you got to buy separately) or cost an arm and a leg. B&B do not list tivo on their website any longer but they have them at their shop and on weekends (or if you have a good source at the shop) you can grab one at around $200.00 - a steal. I have found Tivo extremely stable, crystal clear picture and with a very extensive EPG. Hope this helps Sanco Ops, just realised this evolved into an " I bought one and now have an issue" type of conversation. My apologies. |
Sanco (683) | ||
| 1303074 | 2012-10-10 03:04:00 | No problem Sanco, I was very impressed with the Tivo too (for three days). :p This is in no way a reflection on the device, just the NZ guys poor after sales service... |
wratterus (105) | ||
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