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Thread ID: 20579	2002-06-08 04:40:00	Modem not recognized	Guest (0)	Press F1

Post ID	Timestamp	Content	User
53142	2002-06-08 04:40:00	I recently acquired a new computer AMD 1700+ running Win XP. I use an external modem SwannSmart 56K which worked perfectly with my old system. I now have an intermittent problem in which approximately every four to five days, when I try to connect up to the internet, the modem is not recognised at all by my new system. On advice from the computer help desk, I have temporally fixed the problem by unplugging the Modem totally and then reconnecting it. This fixes the problem for a few days only to have it recur randomly in a few days. The modem is relatively new (About 1 Year) and the serial connections on the modem and the computer look normal. I would be grateful for any suggestions.	Guest (0)
53143	2002-06-08 05:19:00	Have you installed the latest modem drivers for XP? Try... www.swann.com.au Perhaps XP is only assigning 'generic' drivers, which may be causing a problem. tj	Guest (0)
53144	2002-06-09 03:15:00	I would try another serial cable (that is, the one from the COM port to the modem). If unpluging and unplugging 'fixes' it for a couple of days, it's not drivers. Connections used to be the major cause of computer problems (in 'real' computers). Software became the major problem with PCs.	Guest (0)
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