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Thread ID: 20649	2002-06-09 10:48:00	Unable to access Outlook Express	Guest (0)	Press F1

Post ID	Timestamp	Content	User
53446	2002-06-09 10:48:00	I am experiencing problems accessing my 'Outlook Express'. I am able to log onto the internet ok, but as soon as I try to access my mail it promptly disconnects me, this is also the same if I am to go directly to Outook Express. My modem dials up in the normal way and on the bottom right hand side of the outlook dialog box it shows 'connecting' then 'checking messages' and then it disconnects. Any ideas on what the problem could be? Catherine	Guest (0)
53447	2002-06-09 11:15:00	Sounds like you have the option hang up after sending and receiving ticked. Open outlook express click tools..options..connection tab and untick the hang up after sending and receiving.	Guest (0)
53448	2002-06-09 11:15:00	Open OE (and suffer the disconnection!) Goto <Tools> <Options> and select the <Connection> tab. Uncheck the 'Hang up after sending and receiving' checkbox and hopefully fixed!	Guest (0)
53449	2002-06-10 10:26:00	Thanks for your help - yes it now works - although I'm sure I never ticked that box in the first place...I can't believe something so small and easy to fix could be so annoying!! Thanks again. Catherine	Guest (0)
53450	2002-06-10 10:32:00	Thank you for your help, outlook now works. Although I can't understand how the tick got there in the first place?? never mind all better now. Thanks Catherine	Guest (0)
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