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Thread ID: 20790 2002-06-12 01:06:00 Norton 2002 Guest (0) Press F1
Post ID Timestamp Content User
53928 2002-06-12 01:06:00 I installed Norton 2002 (win98)but when I re-started my PC I got an error msg 'NAV Auto-Protect- unable to determine the location of the configuration files' followed by 'This program has performed an illegal op. Navapw32' I tried to reinstalled and followed online instr. to remove old version from Control Panel - Add/Remove prgrams and removed Norton from there. But I still can't re-install as the systems tells me I have have program installed and when I try to uninstall from start menu it tells me 'this action is only valid for products that are currently installed'. I can't shut down my PC either. How to sort this out? Guest (0)
53929 2002-06-12 01:17:00 i had the same problem with a demo version staying in my registry, try deleting the norton folder and D/load Reg cleaner and window washer run them and delete from registry alll traces of the old norton dll's etc Guest (0)
53930 2002-06-12 01:19:00 Try this program:

service2.symantec.com

It will remove NAV 2002 completely. Then try reinstall again.

Hop this helps!
Guest (0)
53931 2002-06-17 04:13:00 I downloaded software ok but it asks me what software to use to open download. I tried using Int.Explorer but msg flashes on screen too quick for me to choose 'open to current location' I tried inserting a floppy to save it to but it didn't work. Shd I select another program for download? Guest (0)
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