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Thread ID: 21221 2002-06-20 21:15:00 The FAQ robo (205) Press F1
Post ID Timestamp Content User
55580 2002-06-26 05:51:00 Rob -

I think that the best way to do this would be to post each FAQ as a seperate post (in seperate threads) with a common naming convention . . . for instance:

FAQ: 1) I have files with extension . xxx what are they and what application do they belong to .

Then the volunteers can post a message against that FAQ volunteering to respond (or simply post their response directly) . That way you know which FAQ's you have, which are being handled already and which have no volunteers .

We can then identify these (a custom search would give a list of them based on containing the word FAQ in the title for instance) and provide a link to all the "formal" FAQ's .

One thing we should watch out for is making it obvious that the FAQ's are answers to frequently asked questions about hardware/software/internet issues rather than FAQ's about the PressF1 site and its usage .

We could also perhaps add a link to posts that is an option saying "nominate this post for our Frequently asked questions list" . That way our moderators can indicate against a post that it should be considered . . . i . e if it's one they see posted a lot .
marke (457)
55581 2002-06-26 09:59:00 Ill have a crack at number 42, Networking my PC. Craig Bellhouse (493)
55582 2002-06-26 11:30:00 hehehe, I hope there is no limit to the lengths of the FAQ's as 42 is getting pretty long!! ;\ Craig Bellhouse (493)
55583 2002-06-26 20:55:00 Sounds like a plan, will take a crack at it next week.

40 FAQs are going to clog the top of the list though.

robo.
robo (205)
55584 2002-06-26 20:56:00 Post them as a new thread, start the subject with FAQ and the number then the title. People can offer suggestions then they can be immortalised.
robo.
robo (205)
55585 2002-06-27 02:25:00 Posted FAQ # 10 What is win386.swp? Can I delete it?
Probably will need a bit of work, but it's there, now just to do the one on important backups
I can think of IE Fav's
Outlook Mail
WAB
I don't use netscape but!
My Documents
and also, backup using a Cd-Writer or MS-Backup or Zip? I think I'll just do to a CD-Writer coz I've got two myself, but never touched the others
Thanks
Jo
Chilling_Silence (9)
55586 2002-06-27 03:25:00 If you want a few ideas, see some of the following articles on backing up:

System Files (www.pcnineoneone.com)
General (www.pcnineoneone.com)
Outlook Express (www.pcnineoneone.com)

These have all been sourced from PC 911 (http://www.pcnineoneone.com)

Good luck.

G P
Graham Petrie (449)
55587 2002-06-27 05:30:00 Guys - we are looking now at how we can set up a FAQ homepage. We could just do a static page but we think we'd rather do something a bit more sophisticated than that. Hopefully, something along the lines of a clone of the homepage that is set to only display threads tagged as FAQs.

So keep up the good work and we'll try and come up with a decent system for displaying them all without clogging up the home page ...
Biggles (121)
55588 2002-06-27 05:41:00 OK - the plan (with plans not always ending up in reality, you understand) is that we'll be making a change at the admin end so that Rob will not only be able to set a thread as an FAQ (which he can do now) but will also then give that FAQ a number. Then our FAQ page will sort the threads by these numbers, giving a way to provide a logical order to FAQs on the FAQ home page. Biggles (121)
55589 2002-06-27 06:23:00 I'll take 13 now.

G P
Graham Petrie (449)
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