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| Thread ID: 21393 | 2002-06-25 00:48:00 | error code in xp Home Edition | Bob Kehely (621) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 57061 | 2002-06-25 00:48:00 | Hi Folks, This has got me stumped. My mother has xp h/e 128 ram, 40gb h/d 1.2ghz cpu. H/P 512a Recently, photodeluxe manager was installed, which promptly disabled the standby system, and and a error message said the driver for the keyboard was corrupted. I uninstalled and reinstalled the driver, which did nothing, and found out too late that uninstalling the manager would have fixed the error. With the manager now uninstalled the the standby system is back, however the numeric panel on the keyboard is not now working, and a continious error message keeps popping up on restart, as follows: (I forwarded it to microsoft, but have had no reply) I have restored it, but still the errors persist. Error Signature BC CODE : a0 BCP1 : 00000002 BCP2 : 00070125 BCP3 : 00000000 BCP4 : 00000000 OSVER : 5_1_2600 SP : 0_0 Product : 768_1 Following files will be included in report C:\WINDOWS\minidump\mini062502 - 01dmp C:\DOCUME ~1\owner\locals~1\temp\wer2.tmp.dir01\sysdata xmc Many thanks, Bob |
Bob Kehely (621) | ||
| 57062 | 2002-06-25 09:16:00 | Have you tried plugging in a standard keyboard? If it works, then you should be able to go back to the supplier to rectify the problem as the PC sounds like it is only a year or so old. |
Marty2001 (421) | ||
| 57063 | 2002-06-25 21:47:00 | Cheers Marty, Thanks for your reply worth a try. Cheers, Bob |
Bob Kehely (621) | ||
| 57064 | 2002-06-25 22:46:00 | Hi Bob Have a look at support.gateway.com Looks like your problem. There seems to be a windows update that you need to apply, have you regularly applied all updates? They are a pain as there are so many. |
godfather (25) | ||
| 57065 | 2002-06-26 05:22:00 | Hello Godfather, Thanks for replying, unfortunately the the web address doesn't seem to want to open, but I will check for updates, many thanks, Bob |
Bob Kehely (621) | ||
| 57066 | 2002-06-26 05:59:00 | The link doesn't paste correctly, try taking the "%20" out from near the end, in the address pane when it cant find it - works for me! | godfather (25) | ||
| 57067 | 2002-06-26 08:16:00 | Cheers Godhather, will do, I have checked XP updates and I see what you mean, So I will be trying update tommorow. Many many thanks for your help, I wonder what I did before I found F1! Regards, Bob |
Bob Kehely (621) | ||
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