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Thread ID: 127074	2012-10-02 21:59:00	New PC	lakewoodlady (103)	Press F1

Post ID	Timestamp	Content	User
1304728	2012-10-03 08:06:00	but she didn't buy parts, she brought a complete system from a pc builder, much like buying one from Dell, HP etc. Plod, To clarify, I didn't buy a complete system, which usually includes monitor mouse and keyboard and everything installed, I bought a tower which had some hardware installed but no software. So, I had to install Windows 7, the motherboard and chipset drivers, the Gpu drivers and the Dvd drive software. LL	lakewoodlady (103)
1304729	2012-10-03 08:14:00	Plod, To clarify, I didn't buy a complete system, which usually includes monitor mouse and keyboard and everything installed, I bought a tower which had some hardware installed but no software. So, I had to install Windows 7, the motherboard and chipset drivers, the Gpu drivers and the Dvd drive software. LLsays system in your link. Anyway doesn't matter if it came with monitor etc. it's still a system	plod (107)
1304730	2012-10-03 11:23:00	the warranty on the individual parts is still valid regardless of whether they were purchased individually or as part of a system. A CPU doesn't lose it's 3 yr manufacturers warranty just because the system as a whole has a 1 yr return to base warranty. It just means the supplier is only warrantying the whole system for a year, after that you could still make warranty claims to the hardware manufacturers. It's not like a TV, the supplier has assembled and sold you a collection of parts each backed by it's own warranty. Prebuilt name brand PC's may be different to a degree. In any case if it fails after say 18 months the CGA would still cover you, it has to last a reasonable amount of time for the product type regardless of stated warranties.	dugimodo (138)
1304731	2012-10-03 18:34:00	[QUOTE=Trev;1122468] @ pctek, I could have purchased an extended 3 year warranty but chose not to. (was that a bad decision?) I would expect all parts to last a reasonable time ie longer than one year. Should be covered by cga for a reasonable period ? LL Hell yes. Extended warranties are a con (read the small print in them) and unnecessary. It just annoys me that companies do this, as you know, the CPU has a 3 yr manufacturer warranty, the motherboard has 3 yrs, and so on....why can't they do it properly.	pctek (84)
1304732	2012-10-03 18:35:00	It just means the supplier is only warrantying the whole system for a year, after that you could still make warranty claims to the hardware manufacturers. Which is illegal under the CGA. You should not be directed to the manufacturer. They have to provide warranty. Regardless of the BS 1 year. And you try going to the manufacturer anyway, except for HDDs, most will tell you to go back to the retailer. As they should.	pctek (84)
1304733	2012-10-03 20:40:00	Agreed. Was just trying to point out the parts warranties still apply. I would still go back to the supplier for any claims.	dugimodo (138)
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