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| Thread ID: 21694 | 2002-07-01 16:42:00 | State of ISP service | Broosee (793) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 59002 | 2002-07-01 16:42:00 | I've been with Paradise for years (mebbe 5 or more) & used to find them PDG, but over the last 6 months or more (or is it just since the Telstra/Saturn/Clear takeover) they seem to have gone to seed . Whereas previously a 'busy' or a 'timeout' was rare these are now commonplace, & where the helpdesk was previously competent & quick they are now . . . . not . Do I go shopping for a new ISP, or is this just typical of the new era of 'efficient competition' we hear so much about? Can anybuddy comment or recommend a good second-tier ISP, as I would rather not support Telecon, Clear . not, or iHug . Ta Bruce |
Broosee (793) | ||
| 59003 | 2002-07-01 21:00:00 | Hi Broosee Go to page 23 - 3rd down and read all about it, then make up your mind Cheers Laurie |
Laurie (485) | ||
| 59004 | 2002-07-01 22:12:00 | Hmnn, must be an index prob, when I go to pg23 the 3rd item down is 'c:drive window at startup', or are you being too subtle for me Laury? ;-)) Bruce |
Broosee (793) | ||
| 59005 | 2002-07-02 00:20:00 | Hi It is actually a good question. I have noticed a steady decline of good ISP service ever since that fat southern cross cable went in. I am having problems with my own ISP (Slingshot) and am pretty much in situ at the moment.. |
Elwin Way (229) | ||
| 59006 | 2002-07-02 02:40:00 | Sorry bout that, too many replies and the post kept moving pages. You want to search this site for " Caro, 22 june." Read all about it there. Cheers :D ?:| |
Laurie (485) | ||
| 59007 | 2002-07-02 07:11:00 | I'm with paradise atm and for the past little while (month or so) i've been getting rather severe packetloss or about 8-30% from about the afternoon onwards which is rather a pain. I'm not sure whats the problem by my mate in oamaru upgraded to dsl and is schweat, of corse thats only an option if u can afford it. peace dean |
Name (757) | ||
| 59008 | 2002-07-02 07:44:00 | Hi Broosee, I don't know whether freenet is available in New Plymouth. But we are very happy with it here in Hawke's Bay. Never busy and only $ 14.75 per month for unlimited use. Hope you find what you are looking for, Antonia |
Antonia (730) | ||
| 59009 | 2002-07-02 08:06:00 | Up till recently i have been so positive about my paradise-cable connection that i have even been gently flamed by those who are stuck with dial up ( those who feel food is of greater importance than cable) now the times may even be a changing here. i had a one off weird thing with the cablemodem resetting itself a couple of months back, it did it several times and my connection was down for several minutes... As one might imagine i was furious, but seeing it was just a one off thing i decided to let it go.. The self resetting cable modem has been doing it again though, it did it last week some time. I rang paradise i gave up waiting. When i rang telstra, who are after all the cable providers, i got a well meaning, obviously stressed, help staffer, who was not able to give me too much helpful advise, she suggested that i should keep an eye on it, and we might need to replace it. She was unable to tell me how i should keep an eye on it, nor what i should do with the logs i gather. Its failed twice this evening, and i've been forced off line for at least 10 minutes per time, that i am aware of... NOT HAPPY... At one point it seemed as though i was the only happy internet user on the forum. Now i get to put telstra-paradise put to the test, and see if they perform or avoid the issue. |
Chris Wilson (431) | ||
| 59010 | 2002-07-02 09:12:00 | At first I felt the prob was in my system as I had had ongoing agro onboard for years due to some clash between different generations of Windows & Outlook & lots of switches/splitters at home being agrivated by any speed over 40kbs, then I went onto XP & XP Office & for a few months all was VERY sweet . . . then I get this timeouts & 'cant find server' trouble & I spent a lot of time pissing around trying to sort it before contacting Paradise & being told that they actually WERE having timeouts & connections trouble etc due to overloading, even had an email from one of their admins saying the same thing! So, just recently I was getting more grief than ever trying to download a couple megs graphics file & contacted the helpdesk . . . & some smartarse insisted there were NO such problems, he had NEVER heard of any such etc etc, that the prob woulda been in MY system, that he/they could not / would not offer any support to advise me how to adjsut Outlok etc, & oh by the way the final gem 'we dont support attachments'!!!! What crap eh . Hence I'm keen to leave the buggers, not just for a steadier service but less bullshit too! Has anybuddy had experience with Actrix, Maxnet or Orcon please? Cheers Bruce |
Broosee (793) | ||
| 59011 | 2002-07-04 02:22:00 | We're just into year 2 with E3, in Auckland, though we're in the Hokianga. Get disconnected very rarely, equally rarely have probs connecting. Last i recall deals were about 15 -20 $ month. (They gave us a special discount coz we're a community library (ie non-funded.) Recommended :) |
mark c (247) | ||
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