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Thread ID: 21681 2002-07-01 10:07:00 ISP woes Elwin Way (229) Press F1
Post ID Timestamp Content User
58916 2002-07-05 04:11:00 Hi Sparky, I tried to find that fujitsu driver , but it wasn't available in list of Generic modems & the only fujitsu driver I could find didn't sound like the one you described :-(

I have now sent the following email to the slingshot helpdesk hoping they will followup on my challenge.

Dear helpdesk, I am getting annoyed with the service I am recieving from slingshot or should I say the lack of it.
Not only do my friends & I have trouble getting connected to slingshot, but now the mail server is rejecting our passwords too! (Don't give me the story about V.90 modems as i already have one with the latest drivers & so does lance01)
Last night from about 7pm & it went on for over12 hrs,My self & 2 friends, khanson & lance01 could not access our emails,please see attached pics.
I challenge you to email your other subscribers in the wellington-upper hutt-porrirua area & see if they are having probs getting connected & staying connected.
If you have a look at the following link you will see we are not alone on this problem.
pressf1.co.nz

Cheers Steve Askew.
Steve Askew (119)
58917 2002-07-05 05:02:00 Uncle sam

You guys are cheap if you have to heist stuff from my David Hasselhoff Fan Club with your budget of trillions... about as cheap as all these people whining about their budget ISPs. You are only talking about the cost of a couple of cafe lattes each month and most of your problems will disappear. Get real and go with a credible service.
Waldorf (471)
58918 2002-07-05 05:41:00 Hi all,

Just thought I'd add my 2 cents worth. I'm with Slingshot in Hamilton and late yesterday I couldn't access my email account too. It wouldn't accept my password, although I managed to log on to Slingshot no problem, first time as usual. Changed the password but that made no difference. Diconnected then reconnected OK, but still no email account access :( Tried again this afternoon (4 pm) and all is fine again :) Don't know what the problem was.
Rod J (451)
58919 2002-07-05 06:06:00 Waldorf,,
I see your point that you get what you pay for.. but having had IHUG ultra, i know that choosing the right ISP must be based on more than paying lots of money. As consumers we have the responsibility to compare pricing and quality.
This includes "whining about [our] budget ISPs"
Chris Wilson (431)
58920 2002-07-05 07:39:00 hi waldorf, if you read the following article that can be found at www.slingshot.co.nz you will see that they offer a credible service.

About Slingshot

Brought to you by CallPlus Ltd, the same company who delivered free Internet access to some 150,000 New Zealanders last year with i4free, you can be confident that we have the resources to meet our commitment of providing a reliable Internet service at fantastic value for money.

We chose the name "Slingshot" from the story of David and Goliath - with us being David, and Goliath being the large monopolistic ISPs, owned by multi-national telecommunications companies. We are the underdogs, but with your continued support, we can get better and better.

Slingshot has been specifically engineered for savvy Internet users wanting a fast and reliable service with the option of paying for skilled customer service over the telephone only as they need it.

cheers Steve
Steve Askew (119)
58921 2002-07-05 07:56:00 Steve

So why are so many people not happy. You've all spent thousands on your computer but seem to want to have the cheapest ISP.

To me its like having a sportscar but running it on kamikazi tyres - they do the job most of the time but....
Waldorf (471)
58922 2002-07-05 08:03:00 I used to be with Slingshot, last year when i lived in chch, they sucked. I could never get a connect above 33.2kb, but when i'd connect to my parents ihug connection i could achieve 55kb, i told them about this but they really didn't want to listen so i changed to another cheapy (which i won't disclose because if i told you, you'd all go there and it wouldn't be good anymore)
anyway it's interesting to note, i also have a conexant winmodem.
maybe slingshot just hates connexant.

suppose you could call them player haters
roofus (483)
58923 2002-07-05 08:05:00 Yes but on the other hand,if i bought a new toyota should i expect it to breakdown more than a new BMW ??
cheers Steve
Steve Askew (119)
58924 2002-07-05 08:13:00 Yes Waldorf (471)
58925 2002-07-05 08:15:00 well you would if it was a mitsubishi. as for a BMW, i wouldn't imagine you'd expect the breakdowns to occur. roofus (483)
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