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Thread ID: 21892	2002-07-06 12:16:00	Thanks to all those who helped with my Website!	Erin Salmon (626)	Press F1

Post ID	Timestamp	Content	User
60308	2002-07-07 05:26:00	Hi, Well, supposing they wrote off $1500 worth of hardware immediately outside their warranty, I wouldn't be quite as keen to replace it. Obviously the chances of that are low, but that's why the clause is there. Just in case... Would you prefer the page to state "360 days warranty"? That's essentially what it comes to. Or rather: "360 days warranty, plus a bit extra if Erin is in a good mood and you ask nicely," However, I don't want to offer to replace something if it's going to drag me out of business, that's not cool at all. So long as customers know and understand what they are getting, that's OK. :) Erin	Erin Salmon (626)
60309	2002-07-07 05:47:00	> i was only kidding about the school bit HINT HINT Good, I hope so. I didn't want to believe that you were trying to help to put people off... > however some customers will be put off when they see > "nayland.school.nz" pop up on their screen. if at all > possiable make someway of hiding this, or put > somewhere that it is being kindly hosted by....... This probably isn't strictly necessary, because try as I might I can't see "nayland.school.nz" anywhere. I've been all over Erin's site and opened it a dozen times to see if it flashes up somewhere, but nope. Erin probably thinks he's had hundreds of visitors by now. :D	Susan B (19)
60310	2002-07-07 05:48:00	missed the bus ;-) covered by 12month warranty is fine . its just you cant say the warranty starts when the cust dosn't yet have the product . if you drop the "from date of deposit of funds" it makes it sound so much better without degrading any rights/responsibilities from you or the customer .	tweak'e (174)
60311	2002-07-07 06:21:00	Hi, Tweak'e saw the nayland.school.nz address when he saw the error. I have patched it, so you'll never see it again, unless it pops up in the status bar, but I don't think it does. Tweak'e, you still don't understand. It is there to draw the line of the closure of warranties somewhere that I am able to honour the warranty. Read that, if you still think I've missed the bus, read it again, then read the last 10 posts, and THEN ask me about it again... Trust me, it does have a purpose. Go and read microsoft's EULA, and see how many pointless pages (let along sentences) are in that. :) Erin	Erin Salmon (626)
60312	2002-07-07 06:25:00	Erin, Zip drives are the standard form of backup in my business. They are fast and reliable. No-one really wants to bother with CDRW because they are slower and so easily damaged. I am talking about moving data off site here. It is easy to backup your files to another computer (assuming it is secure) however some of us take work home and a zip is an ideal way of moving that data. (Especially data from the server.) Think you should consider them as part of a business machine. Site looks great by the way!!!	Bryan D (895)
60313	2002-07-07 07:00:00	> its just you > cant say the warranty starts when the cust dosn't yet > have the product . Actually he can say whatever he likes - even to the point of "bugger-all warranty whatsoever" . Of course the usual Fair Trading and Consumers' Guarantee acts always apply .	Greg S (201)
60314	2002-07-07 07:08:00	Erin, Like a great many other people I tend to be a skim reader on the web. Privacy Policies and the like don't get read in full detail (unless I'm particuarly interested) - just a skim through to see if anything stands out. Skimming white on black is hard it goes a bit blurry as you rapidly scroll down. Thus the suggestion to break it up a bit. See what you mean about the red links but it's OK. Blue - as in the welcome - might be a bit easier on the eye but then you'd need to change the welcome as it's not a link. Decisions, decisions...	Heather P (163)
60315	2002-07-07 07:23:00	Hi, True, true, Zip drives have advantages, but like I say, nobody has asked for one as yet, so I'm not including them in my machines. If somebody does want one, it's as easy as saying "Can I have a zip drive please". However, it stands to reason that if customers don't want zip drives, trying to sell them one is asking for trouble! Still, point taken, I can easily order them if someone wants one. :) Erin	Erin Salmon (626)
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