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Thread ID: 127236	2012-10-11 21:33:00	Need help on a new computer build	lostsoul62 (16011)	Press F1

Post ID	Timestamp	Content	User
1306424	2012-10-11 21:33:00	I'm going to build another computer period. I want to have decent tech support so here goes: I have a NZXT case and I called them up and was on hold for 30 minutes and was 2nd in the queue during that time so is NZXT the case I should consider I was told that Asus motherboards are something I should stay away from because of their tech support. Intel vs. AMD? AMD runs hot so is that something I should be concerned with? Question about my Main PC: I push the power button and my case fans don't spin and my PC won't boot. Everything looks plug in; I took the RAM and Video card out and back in again. Could this be a bad power supply or maybe my motherboard is shot. It's a 19 month old AMD 955? Any help would be most appreciated.	lostsoul62 (16011)
1306425	2012-10-11 21:50:00	Intel is usually better than AMD, look for the i5 3570k, which sits where the 2500k did on the sandy bridge lineup. Apart from that, ASUS are pretty good, I would happily buy mobos from them. Can't help with the other questions sorry.	Nick G (16709)
1306426	2012-10-11 22:01:00	Go for Intel Ivy Bridge chips if you want performance but it's harder on your wallet. AMD Bulldozer chips are cheaper great for overclocking. ASUS have great boards. I bought my board from them and had no problems with it. Gigabyte don't seem to bad either. Never had one though. What sort of PC are you building? Gaming, Number crunching or home use? Does your PC actually power up or does it just sit there like a brick? It sounds if you have a PSU or board. Does your PSU smell smoky? Is it an old one that you have reused?	ChazTheGeek (16619)
1306427	2012-10-11 22:11:00	I have a NZXT case and I called them up Is this a joke? You're going to choose a case based on the case manufacturers technical support? Do you also choose which type of apples to buy based on their technical support? *boggle* Corsair, Cooler Master, NZXT, Antec, all decent quality. Asus or Gigabyte for motherboards, maybe ASRock if you're on a tight budget. Intel CPUs offer better raw performance atm, but AMD have some good v alue optinosif you're looking low or mid range. Temperature is not really an issue (as long as you're within manufacturer tolerances).	inphinity (7274)
1306428	2012-10-11 22:54:00	whoever said asus is bad is wrong. Asus is one of the higher quality brands out there.	Slankydudl (16687)
1306429	2012-10-11 23:02:00	Right.	ChazTheGeek (16619)
1306430	2012-10-11 23:14:00	I have never had to deal with Asus directly so I can't comment, but bear in mind all the manufacturers are based in other countries. You should generally going back through your supplier for any warranty issues in any case. I've owned saevral Asus boards and all have been good, as has the one gigabyte I owned. Intel boards are also usually good but more basic. Intel is the better choice for CPU performance currently, AMD are worth considering for budget machines or if you want better integrated graphics. As for your old machine, A bit risky so follow at your own risk but you can use a piece of wire or similar to short the green wire in the motherboard power connector to one of the black wires, this will turn it on. If it makes all the fans spin the power supply is not completely dead but to prove if it's still good you'd still need to either connect it to another machine or measure all the voltages preferably with an oscilloscope. Possible causes for won't power up; 1. The power switch on the case could be faulty (you can use a small flat blade scredriver on the mothernoard pins for the power switch to test) 2. The power supply could be dead 3. The motherboard could be faulty or dead and not sending the startup signal (short the green and black wire as mentioned to test) 4. It's turned off at the back or at the wall socket....	dugimodo (138)
1306431	2012-10-11 23:14:00	[QUOTE=inphinity;1124258]Is this a joke? You're going to choose a case based on the case manufacturers technical support? Do you also choose which type of apples to buy based on their technical support? *boggle* You bet I do. Do you want to wait an hour to return a product or wait an hour to order something because customer and tech support go hand and hand. I worked in the tech (computer) phone support and we had a 3 minute max wait and this was in many places I worked. However I understand your point because now a days you just wait and wait but for how long. Also understand I'm 65 years old and I don't want to spend a good portion of my life waiting for support.	lostsoul62 (16011)
1306432	2012-10-11 23:20:00	Is this a joke? You're going to choose a case based on the case manufacturers technical support? Do you also choose which type of apples to buy based on their technical support? *boggle* You bet I do. Do you want to wait an hour to return a product or wait an hour to order something because customer and tech support go hand and hand. I worked in the tech (computer) phone support and we had a 3 minute max wait and this was in many places I worked. However I understand your point because now a days you just wait and wait but for how long. Also understand I'm 65 years old and I don't want to spend a good portion of my life waiting for support. I think the point was what technical support will you need for your case?	Nick G (16709)
1306433	2012-10-12 08:13:00	Possible causes for won't power up; 1. The power switch on the case could be faulty (you can use a small flat blade scredriver on the mothernoard pins for the power switch to test) 2. The power supply could be dead 3. The motherboard could be faulty or dead and not sending the startup signal (short the green and black wire as mentioned to test) 4. It's turned off at the back or at the wall socket.... All good suggestions from Dugi. PSU typically contains a fuse, although sometimes hard to get to (needing dis-assembly), other times it may be embedded within the PSU power socket and easy to check / exchange. Wall socket may have blown fuse. Loose plugs - anywhere between the wall, the PSU, the MOBO, the ON switch (including accumulated dust in the switch) and the various blocks of MOBO to PSU connectors. PSU switch set to 120V? Any bulging capacitors? Reset or power switches stuck? On my case the plastic surrounds of the power/reset buttons occasionally block the button from fully releasing after being pressed. Particularly the lesser used reset button.	Paul.Cov (425)
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