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| Thread ID: 125249 | 2012-06-16 21:42:00 | Power Pricing | pctek (84) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 1282154 | 2012-06-21 09:04:00 | So...customer service: I have reviewed the statements and I can confirm you were placed on the new prices rather than the old prices until the date of the price change, 18 May 2012. I apologise for this error. I have produced a new statement in which we have applied the old low use rates for the billing period 23 April 2012 until 17 May 2012. I have also applied the new low use price effective 18 May 2012. As a gesture of good will I have applied a customer care credit of $21.74 (excluding GST) which you will see on the new statement that I produced today. I have calculated the old low user rates from 23 April 2012 to 17 May 2012 would have been cheaper than the standard user rate based on the electricity consumption. I hope that this information is satisfactory and I apologise this was not resolved earlier. I thank you for your feedback and patience while we resolved the matter for you. If you have any further queries, please email our friendly customer care team at help@energyonline.co.nz or contact us by phone on 0800 086 400 Monday to Thursday 8am-6pm or Fridays 8am-5pm. |
pctek (84) | ||
| 1282155 | 2012-06-21 21:22:00 | The power companies are all paying dividends to the government already. All businesses expect to earn more than you can by putting your money in the bank. But I still say we are being overcharged. Power used to cheap in NZ in the 1960's what has happened since then ? |
Digby (677) | ||
| 1282156 | 2012-06-22 00:04:00 | Power used to cheap in NZ in the 1960's what has happened since then ? Um... we've had 50 years of inflation, rising demand and Nimbys preventing new hydro wind etc schemes, one day there will come a crunch for you all. Better get that solar array up and pumping! |
KarameaDave (15222) | ||
| 1282157 | 2012-06-22 08:28:00 | Like I said earlier our per KW cost for electricty is 17.15 cents per unit! The crippling for our area comes from Lines Company charges! You can make ways of using less electricty but the Lines Charges will still be there and ours is is fixed for 12 months at a time. Whats really a kicker is the distrubution cost from Transpower yet we have a Hydro Electric project literally on our doorstep. |
coldfront (15814) | ||
| 1282158 | 2012-06-22 11:04:00 | If you join PowerShop there is no Lines Charge, I could send you an invite if you give me an eMail address to send it to. | zqwerty (97) | ||
| 1282159 | 2012-06-22 19:43:00 | Have to say I was rather pleased with the service I got there........... | pctek (84) | ||
| 1282160 | 2012-06-22 20:12:00 | If you join PowerShop there is no Lines Charge, I could send you an invite if you give me an eMail address to send it to. Sorry but I find that hard to believe. How do you get the power supplied? |
Clod (7853) | ||
| 1282161 | 2012-06-22 20:58:00 | The only way to stop power prices going up is to cut down on the number of Power Generators, Lines Companies and retailers. Each one has shareholders, CEO', Finance departments, marketing departments etc etc. And all of this costs money that we pay for. Power is something that one cannot do without and surely we have all saved as much as we can. Just like the good old days when we had NZED, and managers were paid public service wages, not the Mega$ as now, before Max Bradford fracked it all up. |
Terry Porritt (14) | ||
| 1282162 | 2012-06-22 21:12:00 | Like I said earlier our per KW cost for electricty is 17.15 cents per unit! The crippling for our area comes from Lines Company charges! You can make ways of using less electricty but the Lines Charges will still be there and ours is is fixed for 12 months at a time. Whats really a kicker is the distrubution cost from Transpower yet we have a Hydro Electric project literally on our doorstep. The same distribution BS happens with petrol. Fuel may be refined for sale in Whangarei, but it then gets carried to Auckland, then redistributed from there, with distribution fees set from Auckland, so those north of Auckland pay for the fuel to go south, then pay for it to come back north again. It probably keeps the bean counters life a tad easier, but it's just bollocks in every other respect. But back to the electricity, the day should come when we all rise up in revolt at the very very favourable deal the Aluminium Smelter in Invercargil has. We are all subsidising that companies enegry bill, which, although keeping Invercargil alive is otherwise just taking our resources and its profits offshore. We could keep all our elderly and vulnerable folk warm all winter at no extra charge if Comalco (or whatever it's called now) buggered off to bludge off another nation. |
Paul.Cov (425) | ||
| 1282163 | 2012-06-22 21:29:00 | If you join PowerShop there is no Lines Charge, I could send you an invite if you give me an eMail address to send it to. Power shop only deals with the Electricty Retailers NOT the Line Provider. This is where The Lines Company based in Te Kuiti have the residents of the region they supply by the Bolloxs in how they charge! There is no competition in the Lines Suppliers. The ONLY way to reduce a bill from THE LINES COMPANY is to reduce your load during a measured (by them) period)!!! The confusing part here milked by them, is they call themselves the Lines Compnay where as for example up North the Lines Supplier is called Vector. Probably why it is so difficult to explain that THE LINES COMPANY bill seperately from the Electricity Retailer who you have a choice with. BUT the lines supplier in your area also determines the charges you pay per Kw of electricity hidden in you daily charges and unit costs. Still confused? |
coldfront (15814) | ||
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