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Thread ID: 22455	2002-07-22 00:15:00	MS Word Help and Save as html	garyasta (1151)	Press F1

Post ID	Timestamp	Content	User
64125	2002-07-22 00:15:00	When I try to save a Word doc as html, i get messsage "Selected text converter is an old version and does not work with the current version of word. Reinstall the converter and try again. Also, when I try the Word Help File, the Office Assistant indicates "The Office Assistant cannot answer your questions. Run Setup again". I have Win 98SE. IE 6.0.2600.0000 and Word 97 SR-2. Are yhere updated files that will overcome these problems? Garyasta	garyasta (1151)
64126	2002-07-22 04:16:00	From memory, on the office cd. Go to control panel/ add-remove progs and see what optional extras you can add. Not everything is installed with a typical install. You will need Office cd. Bye	Peter H (220)
64127	2002-07-22 10:30:00	Hi Peter H Many thanks for your response. I now appear to have my Word Help Assistant but am still getting a no-go with the Save as HTML situation. Garyasta	garyasta (1151)
64128	2002-07-22 10:50:00	garyasta, Have you tried looking through Word97 Support (support.microsoft.com). There may be something on there for you. There are a number of articles re "Converter Is an Old Version Error Trying to Convert" type. Also if you have installed FrontPage this can also cause the problem with Word 97; the fix for that would be to reinstall the Word97 service pack/service release 1 or 2 depending on your situation. Cheers, Babe.	Babe Ruth (416)
64129	2002-07-22 11:56:00	Hi Babe I have tried Word97 Support and was not able to get satisfactory results. I don't have FrontPage and I already have SR-2 installed but have heard that (I now have IE6) during installing IE4.01(sometime back now!), something could have happened to the system, with the html converter going missing. I am not sure how or where I can download the specific converter to rectify this. Thanks Garyasta	garyasta (1151)
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