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Thread ID: 22578 2002-07-25 02:06:00 Blasted Greebnchs are stealing my downloaded PDF files! Billy T (70) Press F1
Post ID Timestamp Content User
65042 2002-07-25 09:10:00 Some pdf's are rather large and take quite a while to load.

I've had the same thing, just go somewhere with a faster connection school and read it there.

Though I feel that you already have jetstream which takes the point of my answer away.
-=JM=- (16)
65043 2002-07-25 10:35:00 Hi Susan

Since I have never used Active X in the past, I don't think it can be relevant to my problem. Just in case, I removed the block on Java & Active X in Zone Alarm and tried again, with no success.

Heather: You might like to check with your client and see if they use Zone alarm or any other firewall with a block on mime type objects. I had problems viewing sections of a PDF file on a Government site recently (could see most but not all and got an "access refused/you are not authorised to view" type of error message. Removing the block on mime objects let it run ok.

JM: Yes I do use jetstream and I've downloaded 5-10MB PDFs in the past no problem.

I was a bit surprised that a fresh install and upgrade of Acrobat Reader didn't help. In simple terms, the PDF file download is ok, it is the connection to the PDF reader at the conclusion of the download that is failing and the problem is, I have no idea how that is supposed to occur.

All ideas welcome.

Cheers

Billy 8-{)
Billy T (70)
65044 2002-07-25 10:46:00 Can't remember now who the client was but it was a big firm which is bound to have a seperate IT dept. Doubt that the client would have known the techie stuff.

If 2 versions of Acrobat didn't work I'd be suspecting an IE error. Actually, do you have Netscape? Can usually be found on the PC World disk. If the problem doesn't occur there it narrows it to IE.
Heather P (163)
65045 2002-07-25 11:05:00 Billy, sorry to hear that it had no effect.

The reason I suggested enabling Active X is because mine is set to prompt and I've found that nearly all the PDF files that I've been viewing this week have wanted an Active X to be accepted. Initially I refuse but when I get the "done" result without any evidence of anything done I refresh and accept the next time. Lo and behold Acrobat fires up and everything's sweet.

If nothing else is helping you find a solution, my suggestion would be to reboot with ZoneAlarm disabled at startup so that it is "refreshed" and try again. As a very last resort you've got nothing to lose.
Susan B (19)
65046 2002-07-25 11:08:00 Hi Heather

I don't really fancy hassling with dual browser installations . I think you are right, it is an IE problem but I'm hoping against hope that an expert on the operation of IE will surface and tell us all how IE opens PDFs after download finishes .

If I knew what files IE uses I'd restore them one by one from my Ghost backup to see which one fixes it . With my luck I'd get through the lot and find it was a registry problem!

Cheers

Billy 8-{)
Billy T (70)
65047 2002-07-25 11:34:00 This doesnt gel with IE6 but maybe IE5??

For what its worth . . .

How to Set Up Internet Explorer to Acrobat Reader


Internet Explorer is able to automatically launch "helper programs" when you click on certain types of files . In order to properly view the files, Internet Explorer must be configured to launch the Acrobat Reader .

Setting Acrobat Reader for PC

Start the Internet Explorer program by double clicking on the program icon .
Click once on the View menu item and then click on the Options item .

This will open a dialogue box containing all the user manipulated configurations for Internet Explorer .

Click on the Programs tab and then click on the File Types item . This will display all the Registered File Types .

Scroll through the list of the Registered File Types until you see one entitled Adobe Acrobat or Acrobat Reader . Click twice on the line containing this application to see its configuration under the menu "Edit File Type" . If this line does not exist, please download the Acrobat Reader and install it on your system .

Look at the configuration for the Acrobat program . It should contain the following:
The Content type[MIME] field should contain the word(s) application/pdf .
The Default Extension for Content Type: field should contain the word(s) . pdf
For the Actions: field, make sure open is selected .

When the configuration is set, click the OK button to save the changes and to exit from the "Edit File Type" dialogue box .
Click once on OK to exit from the "File Types" menu, then click once on OK to exit from the "Programs" menu, and bring you back to the main screen .
godfather (25)
65048 2002-07-25 11:45:00 Couldn't find it on Internet Explorer 5.5 BUT did find it in Windows Explorer.

My actions are:
open
print
printto

and the box "confirm open after download" is ticked

On the edit screen:
Application used to perform action:
"C:\Program Files\Adobe\Acrobat 4.0\Reader\AcroRd32.exe" "%1"

Use DDE is ticked

DDE message is:
[FileOpenEx("%1")]

Application is:
acroview

Topic is:
control
Heather P (163)
65049 2002-07-25 23:11:00 Hi Heather

Sorry, but I couldn't follow your instructions for Windows Explorer, i . e . Open what? Should I be attempting to open a PDF file or something? In my situation PDFs open ok with win Explorer . Can you expand a little please? It was all too cryptic for me .

God! Your powers appear to be weakening . :O This comes as a terrible shock to me at a time when you were rising in the polls . What price omniscience come polling day?

I use IE 5 . 0 & IE 5 . 5 and neither has an Options item on the View menu . Options can be accessed via the Tools menu but Programs doesn't offer a File Types menu .

I guess if the functions are incorporated in IE then they are accessible somewhere but I've looked everywhere I know of, RTFM'ed till I'm blue in the face, searched Google for inspiration, learned a lot about Acrobat that I didn't really need or want to know, found the options that allow Acrobat to integrate with IE (all of which are set correctly) and still no success . :(

I was interested to find that Acrobat uses Active X at various times (you were right after all Susan, grovel grovel) but I have never used Active X (to my knowledge) and it has always been blocked in Internet Options and by ZoneAlarm for both of my active computer configurations .

I'm going to take a leap of faith here and enable Active X within the browser but leave it blocked by ZA for external sources .

I'll report back in due course, but I have to do some work today or I'll have to fire myself . :O

Cheers

Billy 8-{)
Billy T (70)
65050 2002-07-25 23:19:00 Sorry,

Stepped into previous post rather than starting from scratch

Open Windows Explorer
Tools; Folder Options; File Types;
Scroll to Adobe Acrobat document (or similiar) that shows the extension as .pdf

Check settings as above. Mine works, if yours are different that could be the problem.

Heather
Heather P (163)
65051 2002-07-25 23:24:00 Peoples, File and MIME types are found in Window Explorer NOT Internet Explorer. Elwin Way (229)
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