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Thread ID: 22632 2002-07-26 04:05:00 HP 5200C Flat bed scanner ahoundau (1195) Press F1
Post ID Timestamp Content User
65539 2002-07-26 04:05:00 i went to start my scanner the other day, and a message came up to say that it wasnt avalible - ? being used by another application...?? this is the same message that appears when it is not plugged in or has gone to sleep

i unplugged the scanner and plugged it in - what seems to be the normal procedure to wake it up - no change

checked that the parallel cable was connected - ok both ends
checked the scanner power cord - plugged in both ends, and lamp illuminated
checked the software - still installed and device listed as working correctly under control panel- system - device

but still no joy.

next i un installed the soft wear rebooted, reloaded, rebooted and still the same "inuse message"

next - closed down all other applications including all background applications and then tried to run scan - no change

? any ideas?

cheers ahoundau
ahoundau (1195)
65540 2002-07-26 05:30:00 This is a parallel port scanner ... Have you got any other devices (such as a printer) on the same port? Make sure that the port is set to appropriate mode in the BIOS (ECP, EPP --- it can be critiical).

If you have other devices on the port, post with the details of them.
Graham L (2)
65541 2002-07-27 12:13:00 nope there is nothing else running off the parallel port from the pc or via the scanner - it was working fine, then suddenly one day its not interested, every thing seems tickety boo, but when i start the scan software it happily announces that the scanner is being used by another application would i like to wait or run the software with out the scanner????

cheers ahoundau
ahoundau (1195)
65542 2002-07-28 02:44:00 I'd have a good look for anything (printer driver) which might be grabbing the interrupt. That wil cause this problem. Any programme which might use a printer is suspect (can you try not loading any such?) Graham L (2)
65543 2002-07-28 02:45:00 Addenda: If you have a printer driver installed, change its port to be LPT2, so it can't collide. you don't have to have an LPT2 to do this. Graham L (2)
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