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Thread ID: 22697 2002-07-28 01:04:00 line noise? Mark K (557) Press F1
Post ID Timestamp Content User
66131 2002-07-28 01:04:00 I forgot,
who do I ring at telecom to check for line noise ???
and it is free (comes under the cost of line maintenance) isn't it?

Thanks
Mark K (557)
66132 2002-07-28 01:08:00 i am sure it's free.
I think you ring 123 and menu it from there.
I remember that they only guaranteed 9600 connects a few years back so if you get 14400 connect on a 56k modem they would say "not our problem"

how bad it you line??
robsonde (120)
66133 2002-07-28 01:25:00 We were having problems with a neighbours eletric fence short on our line recently. we rang telecom faults and they got on to the neighbour and eventualy got it fixed. Donald M (942)
66134 2002-07-28 05:57:00 Hi Mark,ring 120,faults,and get them to check your line.Tell them your internet connection is slow,and they should know what to do.Just a word of warning though,if a tech comes out and proves it to your equipment(phones,modem etc) and they belong to you,not Telecom rental ones,then they will charge you $81.If it is proved to Telecom equipment(their phones,internal wiring,as long as you have a wiring maintenance contract,) then it will cost you nothing.Also if you mean slow as in 45000,instead of 50000,then I wouldn't bother,as Telecom will say there is nothing wrong with it.

Peter
Peter Coleman (597)
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